John Rex is an Executive Leadership Coach for Rex Executive Leadership and former CFO of Microsoft North America.

-Plan, develop, organize, implement, evaluate and direct the facility programs and activities.Maintain, adhere and communicate written policies and procedures that govern the operation of the facility.-Participate in facility surveys (inspections) made by authorized government agencies. Assist the Executive Director to develop and implement a plan of correction for deficiencies noted during survey inspections. Review the plan and progress with the Executive Director.-Ensure the facility complies with and maintains licensures appropriate to an assisted living facility.-Assist department managers in the development and use of departmental policies and procedures.-Assist the Administrator in representing the facility in dealings with outside agencies, including governmental agencies and third party payers.-Make routine inspections of the facility to assure that established departmental policies and procedures are being implemented and followed.-Develop and maintain an effective communication relationship with families and residents.-Develop and maintain good public relations that serve the best interest of the facility and the community alike:-Ensure that all residents receive care in a manner and in an environment that maintains or enhances their quality of life.-Guide and participate in facility marketing activities-Assist in the establishment and maintenance of effective facility systems that achieve budget goals -and targets.

• Manage day-to-day office functions such as scheduling, daily financial operations and referral communications• Handle all financials operations: copayments, coinsurances, collection and aging reports• Conduct daily copay logs and completion of daily deposits while linking payments• Hired and mentored employees• Insurance verification and authorization for all patients• Maintain all necessary Medicare compliance required paperwork per patient per all Medicare guidelines and regulations• Oversee and manage patient schedule to ensure business needs are met while greeting and rooming patients• Maintain all clerical paperwork, complete faxing between physician offices and updating patient information• Maintain all medical and billing records requests• Participate in monthly marketing meetings to discuss future marketing strategies• Conduct monthly staff meetings to address operational issues within the healthcare facility

• Handle incoming calls and all other communications• Handle all phone operations and call screenings• Managed patient schedule to ensure business needs are met while greeting and rooming patients• Chart maintenance: set up, filing, discharge• Conduct daily copay logs and trained on record maintenance for all collections• Weekly chart review with Therapist to maintain operating schedules• Maintain all clerical paperwork, complete faxing between physician offices and updating patient information.• Maintain all medical and billing records requests• Maintain all necessary Medicare required paperwork per patient per all Medicare guidelines• Insurance verification before the initial evaluation with the Physical Therapist

• Carries out duties assigned by the Registered Nurse in order to increase the level of daily living for the patients• Provides to maintain good personal hygiene and to provide a safe environment for the patient• Will utilize skills as outlined in the scope of practice by the Department of Health and Human Services and the North Carolina Board of Nursing• Adheres to program guidelines regarding skills, verifying insurance information with parent and following proper chart procedures.

• Performs hearing screens on newborns in the parent’s room and Neonatal Intensive Care Unit (unless conditions do not permit) using guidelines and protocols established and approved by the Newborn Hearing Screen Program of Pediatrix Medical Group by Program Coordinator, Regional Leader, or Project Specialist during training• Adheres to program guidelines regarding screen results, verifying insurance information with parent and following proper batching procedures for billing• Follows established guidelines for security and identification of infants as established by the Newborn Hearing Screen Program • Provides educational information and literature regarding the importance of early intervention and prevention of hearing loss to the parent or guardian

•Work with a team to conduct research relating indoor microbial pollutants and related respiratory disease symptom•Collecting dust particles and air samples from the participant’s homes using air quality pumps with specialized filters and specialized vacuums•Train in using Acetate Vaporizer and perfecting making observational slides using MCE filters from button samplers•Presented research findings in Research Symposium in April 2016•Coding social media tweets in regards to Pollen Count and Air Quality for the Epidemiology Department

• Experienced in public relations, providing experienced assessment and creating a positive community atmosphere• Trained to meet the needs of residents and all Georgia Southern students, while implying the establishment’s corevalues• Gained personal skills in communication and public relations while interacting with residents and co-workers

• Experienced in public relations, providing experienced assessment and creating a positive community atmosphere• Trained to meet the needs of residents and all Georgia Southern students, while implying the establishment’s corevalues• Trained on how to handle different situations and mediation• Gained personal skills in communication and public relations while interacting with residents and co-workers

• Experienced in customer service relations, providing experienced assessment and creating a positive atmosphere• Exposed to meeting the needs of any customer, while implying the establishments core values• Trained on the cash register and theft prevention• Gained personal skills in communication and public relations while working as a Sales Associate