Sr. Cx Lead
Current
Nov 2022 - Present
AeroLeads people directory · profile
Jacque Moore Email & Phone Number
The hill I will die on: The employee experience directly impacts the customer experience.
at
GuideWell
1 work email found
@sharkninja.com
4 phones found area 570, 603, and 617
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
The hill I will die on: The employee experience directly impacts the customer experience.
Location
Denver, Colorado, United States
Who is Jacque Moore? Overview
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Quick answer
Jacque Moore is listed as The hill I will die on: The employee experience directly impacts the customer experience. at GuideWell, based in Denver, Colorado, United States. AeroLeads shows a work email signal at sharkninja.com, phone signal with area code 570, 603, 617, and a matched LinkedIn profile for Jacque Moore.
Jacque Moore previously worked as Sr. CX Lead at Guidewell and Head of Operations and Product Development at Ez-Crete Llc. Jacque Moore holds Bachelor Of Science - Bs, Mechanical Engineering from Northeastern University.
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Email format at GuideWell
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{first_initial}{last}@sharkninja.com
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Profile bio
About Jacque Moore
Jacque’s careers’ foundation was laid with an engineering degree and has evolved into being a human-centered architect for experiences both in and out of the workplace. Designing experiences is what sparks joy in his life. It’s also how he lives his life. He design’s micro and macro habits that enable him to be his best self every day. From where he places his car keys when he walks in the door, how he tracks his progress in his hobby of speed skating over the weekends, or automating the reports that are required weekly from his team. It’s all in service of making a happier life through reducing the volume of decisions he needs to make in a given day. Opening up more of that good brain energy to being creative and innovative; designing to reduce micro decisions compounds on the day-to-day optimization of work and play. For example; removing the daily pain point of those 3 extra clicks in an employees tool they use will remove negative sentiment and introduce more time for innovation. The more you automate and regulate, the more time you have to be creative and innovative. That’s the power of designing for humans. Checkout the case study in his profile for how this applies to a real business use-case.
Listed skills include Microsoft Office, Matlab, Public Speaking, Microsoft Word, and 33 others.
Current workplace
Jacque Moore's current company
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11 roles
Jacque Moore work experience
A career timeline built from the work history available for this profile.
Head Of Operations And Product Development
- Create a working culture that balances happiness and fulfillment.
- Support the team as a service-leader by empowering those to feel confident in their role, create an engaging work place and educate with new skills and tools to use in their everyday lives.
- Create workflow for a holistic experience with a CXO (Chief Experience Officer) mindset, design experiences for both team members and customers that give EZ-Crete the brand reputation of transparency, integrity and.
May 2021 - Aug 2022
Cx Manager
Drinkworks
- Designed 25+ nation-wide experiments to optimize elements of ad sets and creative sets for social media advertising, email communication and audience targeting, resulting in a 60% reduction in cost per acquisition and.
- Strategized digital referral program, contributing to 7% of annual revenue through new household penetration. Working with software engineers, developers and UX designers to optimize the overall programs CX/UX..
- Developed CX programs from pitch deck, to budget approval, to launch; by partnering with UX designers, engineers, consumer researchers, 3rd party vendors and research agencies to define programs for best in class.
- As a part of my CX passion, I worked with a creative team to develop "How to" videos for Drinkworks products to make the experience pleasant and seamless for each user. See media link.
Jan 2020 - Jan 2021
Human Factors Engineer
Drinkworks
May 2018 - Jan 2020
Senior Product Developer
Sharkninja
- Corded category leader of the Shark brand, defined product requirements of 8 corded vacuums at once, all projects maintain a 4.3 star rating or higher currently in the market (corded category makes up more than 25% of.
- Reconstructed life testing requirements and gained 50% more accuracy to consumer usage and decreased testing time by 50% and reduced out of scope failures by 100% (saved business 107.6k in testing costs per month)
- Led first Japanese product to launch in Japan from Shark by evaluating Japanese consumers cleaning habits over 5 months
- Reduced hand vac leakage through RCA (Root Cause Analysis) to create an air tight seal, creating 99.95% filtration claim and increased product value in Japan by 15%
- Created protocols, tested and validated competitive claims for on-box and infomercial claims which created higher brand awareness, increasing product value by 50% (majority of Sharks brand value)
- Managed a team of 2 human factors engineers, guiding and mentoring through research projects and product development phases
Jan 2018 - May 2018
Quality Engineer, International
Sharkninja
- International Travel to manufacturing facilities, decreased product failures by 10% on average with root cause analysis of failure modes found from manufacturing practices
- Managed the quality and testing activities for 30+ projects a combination of NPD and SKU extensions
- Familiar with compliance requirements on a global scale (Brazil: IBAMA and InMetro, France)
Apr 2016 - Dec 2017
Quality Engineering Co-Op
- Designed and documented tests for testing technicians to run life tests on kitchen products – reduced testing time for technicians by 6 hours a week, increasing volume of testing that could be completed by 15% / week
Jul 2015 - Jan 2016
Mechanical Engineering And Design Co-Op
Design test fixtures for characterization and verification of new products using Solid Works and assembling parts.Create new tests and write test plans for new products using various tools like labVIEW, Instron, or Keyence.Perform testing on new products for verification and characterization. Complete full documentation processes for proper filling and.
Jul 2014 - Dec 2014
Quality Engineering Co-Op
Calculated professional statistical analysis on surgical complaints of prosthetic knees in Excel. Managed inspection room and completed a time study; documenting results for manufacturing engineerExecuted numerous inspections of prosthetic devices as well as DHR reviewsGained knowledge of FDA regulations, Specifically 21 CFR part 820.
Jul 2013 - Dec 2013
Usher
Northeastern Unviersity
Provide information to audience members about seating, start times, and direction.Enforce and regulate rules in a theatrical and show environment
Jan 2012 - Mar 2013
Waiter/Busser
22 Bowens Wine Bar & Grill
Providing an excellent fine dining experience, treating each guest with highest respectMemorizing all menu items, and having an idea of what wine to pair with the entreé
Jun 2012 - Sep 2012
3 education records
Jacque Moore education
Bachelor Of Science - Bs, Mechanical Engineering
Northeastern University
Mechanical Engineering, Mechanical Engineering
Swinburne University Of Technology
Bachelor Of Science - Bs, Mechanical Engineering
Northeastern University
FAQ
Frequently asked questions about Jacque Moore
Quick answers generated from the profile data available on this page.
What company does Jacque Moore work for?
Jacque Moore works for GuideWell.
What is Jacque Moore's role at GuideWell?
Jacque Moore is listed as The hill I will die on: The employee experience directly impacts the customer experience. at GuideWell.
What is Jacque Moore's email address?
AeroLeads has found 1 work email signal at @sharkninja.com for Jacque Moore at GuideWell.
What is Jacque Moore's phone number?
AeroLeads has found 4 phone signal(s) with area code 570, 603, 617 for Jacque Moore at GuideWell.
Where is Jacque Moore based?
Jacque Moore is based in Denver, Colorado, United States while working with GuideWell.
What companies has Jacque Moore worked for?
Jacque Moore has worked for Guidewell, Ez-Crete Llc, Drinkworks, Sharkninja, and Abiomed.
How can I contact Jacque Moore?
You can use AeroLeads to view verified contact signals for Jacque Moore at GuideWell, including work email, phone, and LinkedIn data when available.
What schools did Jacque Moore attend?
Jacque Moore holds Bachelor Of Science - Bs, Mechanical Engineering from Northeastern University.
What skills is Jacque Moore known for?
Jacque Moore is listed with skills including Microsoft Office, Matlab, Public Speaking, Microsoft Word, Communication, Autocad, Microsoft Excel, and Customer Service.
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