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Analytical, adaptable, problem-solver who thrives on creating value for customers, fostering collaboration and motivating teams to achieve exceptional results.Results oriented professional with experience designing and delivering strategic solutions to reinsurance and risk management customers. Proven expertise in business process improvement, project management, and operational efficiency, with a strong focus on driving business intelligence and leveraging data analytics to enhance decision-making processes. Demonstrated success in managing and delivering process automation technology for an enterprise-wide platform, leading cross-functional teams to align project outcomes with corporate strategies. Adept at defining standards and integrating processes and systems to ensure data integrity across platforms. Strong leadership capabilities with a track record of fostering stakeholder and customer relationships, spearheading the adoption of advanced business processes, and enabling organizational effectiveness. Skilled in robotic process automation (RPA), business architecture, requirements gathering, and SDLC management. Experienced in claims and accounting system management, procurement, vendor management, resource management, and quality assurance.
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Data Insights LeadBms GroupNew York, Ny, Us
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Senior ConsultantSynpulseNew York, Ny, Us -
Senior ConsultantSynpulse Oct 2024 - PresentZurich, Ch -
Senior Manager - It Business Analysis & Product Management, VpGuy Carpenter Sep 2022 - Mar 2024New York, Ny, UsDirected a global, multi-disciplinary team of business analysts, project managers, developers, system testers.• Managed strategic workflow application supporting 400 global reinsurance claims business users. • Utilized technical and functional subject expertise to design automation product roadmap, ensuring alignment with organizational objectives. • Coordinated the implementation of Blue Prism RPA automated processes, one eliminated manual data entry saving 500 hours annually and another reduced manual financial calculation time by 85%.• Managed workflow automation, process improvement, and business process optimization initiatives, aligning with corporate strategies to enhance colleague and client experiences. Success measured through efficiency gains and established KPIs.• Successfully adjusted scope under budget constraints, delivering a Minimum Viable Product (MVP) software solution through efficient resource utilization. Demonstrated financial prudence and strategic resource management.• Communicated project status, risks and dependencies monthly to senior IT and business executives.• Led the team through the RFP and POC process for a critical data integration project. • Analyzed complex workflows and business logic, translated requirements into automated solutions while ensuring scalability, reliability and compliance.• Utilized Agile methodology and SCRUM ceremonies throughout the software development lifecycle (SDLC) to improve delivery time.• Managed third-party software vendors, ensuring project success through effective collaboration and oversight.• Designed new bot processes to automate repetitive manual tasks, saving the resources equivalent of three full-time employees. • Designed a new process to automate manual UI data entry that reduced processing time by 80%. -
Senior Manager - Business Analysis, Vp, ItGuy Carpenter Sep 2020 - Sep 2022New York, Ny, UsSupervised the implementation of a new global case management system, streamlining the processing of hundreds of client emails daily, enhancing data capture, and enabling KPI reporting for client requests and volume throughput.• Transitioned team from Waterfall to Agile methodology, implementing SCRUM ceremonies and improving release frequency from twice a year to every nine weeks, resulting in increased delivery throughput and more frequent value delivery to business stakeholders.• Spearheaded the upgrade of a strategic processing system, ensuring compliance with IT security regulations and third-party support agreements. Developed and executed a detailed upgrade plan that minimized downtime to less than 10% of the business week, effectively maintaining operational continuity for key business teams. • Led the Process Automation workstream, navigating vendor challenges and maintaining strong business relationships to foster optimism and ensure eventual project value.• Supported all aspects of project management including budget, forecast, and resource management.• Conducted requirements sessions, wrote user stories and maintained product backlog.• Collaborated with BAs to establish standard requirements elicitation and user acceptance testing approaches.• Mentored and supported direct reports through challenging personal and professional situations, including promotions.
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Senior Business Analyst, Vp, ItGuy Carpenter Jan 2018 - Sep 2020New York, Ny, UsServed as lead business analyst on two workstream teams for a multi-year global technology digital transformation project; Enterprise Data Warehouse Extract Transform & Load (ETL) and Global Reporting team• Introduced a comprehensive onboarding resources including wiki pages, how-to documents, and references empowering business analysts, consultants, project managers, and developers to excel in their roles and achieve project objectives.• Established strong relationships with stakeholders to clearly define and manage project deliverables, creating a pivotal link between business and IT, fostering collaboration and ensuring successful integration.• Led integration of data from a new global system into an existing data warehouse for consistent global reporting.• Acted as a subject matter expert across multiple workstreams, producing scope documents, use cases, and business examples.• Designed processes for initial loads, daily operations, and change data capture (CDC), ensuring nightly integration of thousands of transactions to support global business reporting.• Ensured the successful UK release of the data warehouse workstream by planning and articulating the impact of de-scoping functional areas, defining MVP and setting clear expectations for post-live deliverables.
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Business Intelligence Analyst, Vp - Information TechnologyGuy Carpenter Apr 2014 - Jan 2018New York, Ny, Us• Support all aspects of reporting needs for sales, client services and corporate finance units.• Analyze end-user business intelligence issues and present solutions to technology partners.• Worked with key technology teams to deliver upgrade of IBM Cognos 10 business intelligence reporting application.• Serve as subject matter expert in all areas related to business workflows, organizational processing systems and enterprise data warehouse.
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Data Analyst | Report Writer, Avp - Information TechnologyGuy Carpenter Nov 2008 - Apr 2014New York, Ny, Us• Gathered and documented business requirements for development of strategic market profile report to increase efficiency of corporate brokering teams.• Managed work performed by contractors on delivery of mobile reporting solutions.• Established new development review processes in conjunction with Change Management, Quality Assurance and Data Reporting teams to streamline production release of targeted enhancements.• Assisted in development, testing and delivery of strategic support services Key Performance Indicators (KPI) dashboard.• Leveraged reinsurance business knowledge to develop innovative profit and loss reporting suite for use by sales teams. • Constructed automated monthly Salesforce report for use by regional leadership.• Facilitated employee engagement initiative for Senior IT leadership and HR by instituting employee feedback mechanism and development of cross-team collaboration action plan.
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Senior Management Information Technician - Broker Support TeamGuy Carpenter May 2006 - Nov 2008New York, Ny, Us• Completed development and delivery of over 50 standardized end-user reports leveraging new enterprise processing system.• Provided training on new end-user profitability reporting application.• Upgraded reporting tools to next generation business intelligence reporting platform (Cognos ReportNet).• Streamlined manual quarterly process, increasing completion rate by 75%.
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Management Information Technician - Broker Support TeamGuy Carpenter Apr 2002 - May 2006New York, Ny, Us• Produced contract experience exhibits for sales staff to use during client meetings and annual renewals.• Provided ad-hoc management information reports to corporate business units and finance department using business intelligence reporting tools.• Generated ad-hoc management information reports using business intelligence reporting tools
Jacqueline Renner, Mba Skills
Jacqueline Renner, Mba Education Details
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W. P. Carey School Of Business – Arizona State UniversityGeneral -
Nyu School Of Professional StudiesData Modeling/Warehousing And Database Administration
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Arizona State UniversityEconomics And Political Science
Frequently Asked Questions about Jacqueline Renner, Mba
What company does Jacqueline Renner, Mba work for?
Jacqueline Renner, Mba works for Bms Group
What is Jacqueline Renner, Mba's role at the current company?
Jacqueline Renner, Mba's current role is Data Insights Lead.
What is Jacqueline Renner, Mba's email address?
Jacqueline Renner, Mba's email address is ja****@****arp.com
What is Jacqueline Renner, Mba's direct phone number?
Jacqueline Renner, Mba's direct phone number is +191776*****
What schools did Jacqueline Renner, Mba attend?
Jacqueline Renner, Mba attended W. P. Carey School Of Business – Arizona State University, Nyu School Of Professional Studies, Arizona State University.
What are some of Jacqueline Renner, Mba's interests?
Jacqueline Renner, Mba has interest in Science And Technology, Children, Education, Health.
What skills is Jacqueline Renner, Mba known for?
Jacqueline Renner, Mba has skills like Cognos, Business Intelligence, Microsoft Office, Business Process Improvement, Reinsurance, Business Analysis, Data Analysis, Data Reporting, Data Warehousing, Oracle Sql Developer, Access, Sdlc.
Who are Jacqueline Renner, Mba's colleagues?
Jacqueline Renner, Mba's colleagues are Prospere Mayaliwa, Kieffer Shearouse, Ains, David Kelly, Hanna Gribble, Ali̇ Gülen, Ajay Agarwal, Richard Spraggett.
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