With a proven track record of more than 10 years of experience in higher education and clients' services, I am confident that I have the skills and expertise necessary to make a valuable contribution to any team. As a business operation specialist, I have a deep understanding of the importance of data-driven decision making, data analyzing, client retention, management and multiples computer skills.I am focus but not exclusively on:- Skills: Strong analytical skills, as well as excellent communication, interpersonal, and organizational skills. Able to work collaboratively with other departments and stakeholders and t- he ability to develop and implement effective strategies to achieve enrollment goals.- Knowledge: A deep understanding of enrollment management and marketing principles, as well as knowledge of current trends and best practices in higher education.- Personal qualities: Creative problem solver, think critically and adapt to changing circumstances. Highly organize and manage multiple tasks and priorities simultaneously.- Bilingual (English and French)• Demonstrate high level of management, leadership and create associate work schedules across all offices• Monitor and conduct high level of sensitive data (Social Security, Bank account, Names, Addresses, etc.) verification and keep them safe.• Played pivotal role in a project to improve processes between the operations and marketing teams, exceeding an approximatively 5% of the preview goal.