Jacques Bernier personal email
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As a seasoned financial professional with a passion for helping individuals and families achieve financial clarity and confidence, I specialize in guiding adults aged 40 to 65 through the complex journey of retirement planning and wealth management. With years of experience, I’ve seen firsthand how life events—like supporting children through college, caring for aging parents, or transitioning careers—can add layers of financial uncertainty. My goal is to help you make sense of it all and develop a strategy that balances your competing priorities.I work with clients from diverse cultural backgrounds, offering personalized financial strategies that reflect your unique values, risk tolerance, and long-term goals. Whether you’re navigating economic uncertainty, managing debt, or planning for a comfortable retirement, I’m here to provide clarity on complex topics like investment options, estate planning, and tax-efficient strategies.At the heart of my practice is a commitment to helping you build a roadmap for a future where you can enjoy the lifestyle you desire—whether that means traveling more, spending quality time with family, or simply having peace of mind about your financial future.Let’s work together to turn your financial aspirations into actionable plans, so you can live your life with confidence and enjoy the freedom that comes with financial independence.
World Financial Group
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Financial Professional - Training Associate.World Financial Group Sep 2022 - PresentOttawa, Ontario, Canada
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Microcomputer/Lan Service Desk TechnicianCas-Satj Nov 2014 - Oct 2022Ottawa, Canada Area• Help clients with computer related problems in a Windows XP and Windows 7 with software such as Microsoft Office 2003-2010/Outlook in an exchange environment, Internet Explorer, Adobe Acrobat and Reader, • Hardware and peripheral support for Desktops, Laptops, Printers and BlackBerrys.• Setup and diagnose issues with video conferences.• Network relating issues such as LAN printers, internet, Citrix and network accounts• Used Goverlan and Active Directory to help diagnose the issues.• Answered phone calls and e-mails regarding issues while using a call tracking software to track the issues.• Loan out items and maintain the inventory so it is kept up to date• Install software when it was approved• Resolve issues with Virus/Malware and Spam attacks• Provided tutoring on the use of the computer and the applications• Monitoring technical support services to ensure client satisfaction• Deployment of desktop software
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Compliance And Licensing CoordinatorNatural Sciences And Engineering Research Council Of Canada (Nserc) Jul 2014 - Oct 2014• Monitored and ensured that software assets and related processes used within IM are carried out in accordance with legal and regulatory requirements, including IM procedures, standards and guidelines. All done with IBM BigFix.• Experience conducting compliance reviews, identifying exposures, and propose appropriate remediation to ensure compliance with legal and contractual obligations.• Provided internal coordination and supported negotiations, including obtaining software quotes and preparing cost and feature comparisons, with software vendors to procure software licenses, subscriptions and maintenance for software licenses. • Determined requirements, provided support and recommendations to clients, ranging from end user support to senior management, in support of their software needs. • Performed software asset management activities such as analysis of business requirements, preparing, analyzing, procuring and reporting financial information.• Coordinated internal software compliance reviews. • Kept myself abreast of current software asset management best practices, business requirements, corporate contracting, and procurement policies and processes. • Utilized and manipulating advanced features in Microsoft Excel -
It AnalystsNatural Sciences And Engineering Research Council Of Canada (Nserc) Sep 2010 - Jul 2014Ottawa, Ontario• Help clients with computer related problems in a Windows XP, Windows 7 and 8 environment with software such as Microsoft Office 2003-2010/Outlook in an exchange environment, Internet Explorer, Adobe Acrobat and Reader, • Hardware and peripheral support for Desktops, Laptops, Surface Tablets, Printers and BlackBerrys.• Network relating issues such as LAN printers, internet, Citrix, VPN and network accounts• Participated in meetings to help improve the help desk environment• Used SMS and VPN, remote access software, and Active Directory to help diagnose the issues.• Answered phone calls and e-mails regarding issues while using Marval to track the issues.• Create and maintain accounts• Created CD’s and DVD’s for clients with labels• Loan out items and maintain the inventory so it is kept up to date• Install software when it was approved• Resolve issues with Virus/Malware and Spam attacks• Provided tutoring on the use of the computer and the applications• Help external clients using various tools to diagnose the issues with their web browsers• Knowledge on the NSERC and SSHRC councils • Monitoring technical support services to ensure client satisfaction• Deployment of desktop software
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It SupportIndustry Canada May 2010 - Sep 2010• Provide 2nd level support to clients.• Help clients with computer related problems in a Windows 2000/Novel environment with software such as Microsoft Office 2000 & 2003/Outlook in an exchange environment, WordPerfect 10, Lotus Notes/1-2-3, Norton Antivirus, Internet Explorer, MetaFrame, VPN and Adobe Acrobat.• Hardware support for Desktops, Laptops, Printers and BlackBerrys.• Network relating issues such as LAN printers, Internet connectivity and Novel accounts.• Used Console One to help diagnose the issues.• Answered phone calls and e-mails, then use a software called HEAT to track the issues.• Provided tutoring on the use of the computer and the applications.• Monitoring technical support services to ensure client satisfaction -
It Helpdesk AnalystNserc Sep 2009 - Mar 2010*Help clients with computer related problems in a Windows XP environment with software such as Microsoft Office/Outlook in an exchange environment, Internet Explorer, Adobe Acrobat and Reader.*Hardware support for Desktops, Laptops, Printers and BlackBerrys.*Network relating issues such as LAN printers, internet, VPN and network accounts.*Participated in meetings to help improve the help desk environment.*Used SMS and VPN, remote access software, and Active Directory to help diagnose the issues.*Answered phone calls and e-mails regarding issues while using Marval to track the issues.*Create and maintain accounts.*Created CD’s and DVD’s for Clients with labels.*Loan out items and maintain the inventory so it is kept up to date.*Install software when it was approved.*Resolve issues with Virus/Malware and Spam attacks.
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Help Desk SupportLiberal Party Jun 2009 - Sep 2009*Help clients with computer related issues by phone and e-mails, related to the Liberalist software, PC hardware, Windows XP / Vista environment with software such as Microsoft Office / Outlook, Internet Explorer, Firefox and Adobe Acrobat. As well with barcode readers and printer issues.*Trained clients in how to use the Liberalist software.*Create training material for the Liberalist users.*Troubleshoot issues with barcode scanners.*Creating activist codes and accounts for Liberalist as well as for Extranet.*Participated in team meetings in help improve the Liberalist software.
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Help Desk SupportIndustry Canada Jan 2009 - Jun 2009*Help clients with computer related problems in a Windows XP/Novel environment with software such as Microsoft Office/Outlook in an exchange environment, WordPerfect 10, Lotus Notes/1-2-3, Norton Antivirus, Internet Explorer, Netswitcher, NetMeeting, MetaFrame, VPN and Adobe Acrobat.*Hardware support for Desktops, Laptops, Printers and BlackBerrys.*Network relating issues such as LAN printers, internet connectivity and Novel accounts.*Used Console One, remote access software and Active Directory to help diagnose the issues.*Answered phone calls with programs such as ICE and HEAT to track the issues.
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Computer TechnicianCanada Computers Nov 2008 - Apr 2009*Remove virus with programs such as AVG and Norton.*Malware removal with SmitFraudFix, Process Explorer and PC Surgeon.*Spyware removal software such as Spybot and Super Anti Spyware.*Upgrade PCs/Laptops and build custom PCs.*Diagnose and troubleshoot any hardware and Operating System (XP and Vista) problems.*Fix hard drives issues and retrieve data from corrupted hard drives.
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Desktop SupportIndustry Canada Apr 2001 - Sep 2001*Help clients with computer related problems in a Windows 98/2000/XP/Novel environment with software such as Microsoft Office suite, Outlook in an exchange environment, WordPerfect 10, Lotus Notes/1-2-3, Norton Antivirus and Internet Explorer.*Installed new PCs with Norton Ghost.*Hardware support for Desktops, Laptops and BlackBerrys.*Troubleshoot network relating issues such as LAN printers, internet connectivity and Novel accounts.*Gained experience with Windows 2000.*Installed, configured, optimized, and documented systems that I installed.*Upgraded computers and Laptops.*Did Backups for the server.*Troubleshooting on hardware and software.*Produced/modified technical documentation for users of Blackberry.*Evaluated and installed Firewall systems.
Jacques Bernier Skills
Jacques Bernier Education Details
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Art -
La Cité Collégiale3D Animation/Modeling -
La Cité CollégialeWebmaster
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La Cité CollégialeComputer Repair
Frequently Asked Questions about Jacques Bernier
What company does Jacques Bernier work for?
Jacques Bernier works for World Financial Group
What is Jacques Bernier's role at the current company?
Jacques Bernier's current role is Financial Professional - Training Associate.
What is Jacques Bernier's email address?
Jacques Bernier's email address is jb****@****ail.com
What schools did Jacques Bernier attend?
Jacques Bernier attended Sheridan College, La Cité Collégiale, La Cité Collégiale, La Cité Collégiale.
What are some of Jacques Bernier's interests?
Jacques Bernier has interest in Games Like Battlefield Series, Exercise And Health, Environment, Movies And Tv Including Avengers, New Technologies, Walking Dead And The Big Bang Theory, Science And Technology, Arts And Culture, Dark Knight, Health.
What skills is Jacques Bernier known for?
Jacques Bernier has skills like Help Desk Support, Technical Support, Troubleshooting, Computer Repair, Computer Hardware, Laptops, Blackberry, Ipads, Windows Surface Tablets, Mac, Printers, Networking.
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