Jacques Bierman

Jacques Bierman Email and Phone Number

Product Owner | Project Management | Product Life-Cycle | Stakeholder Engagement | Customer Satisfaction & Retention | Business Planning | Documentation & Reporting | Product Development | Strategic Planning & Execution @ Amplifin
Jacques Bierman's Location
City of Cape Town, Western Cape, South Africa, South Africa
About Jacques Bierman

An accomplished and solution-focused executive with deep functional and operational expertise in leading new product creation from concept to launch, while establishing and implementing robust processes to achieve corporate product goals.My expertise lies in designing new products based on client needs, doing research, monitoring critical projects, and reporting to management.I am well-known for managing product strategy, demonstrating product expertise, driving the development process, and identifying product defects.Among many other skills, the capacity to enhance overall operations by reviewing organisational requirements, finding opportunities for development, and executing action plans, is second to none.I have a proven track record of managing product cycles to improve business development and sustainability.I am an expert at establishing connections with key suppliers and clients in order to facilitate profitable business efforts.Employers recognise me as an articulate communicator with exceptional interpersonal, communication written/verbal, attention to detail, presentations, planning, multitasking, pressure handling, time management, organisational, and leadership skills; bilingual in Afrikaans and English.I am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company.While others take pride in meeting all standards set before them: my passion is for delivering service and leadership that goes beyond organizational expectations.Connect with me today or send me an email at jacques.bierman@gmail.com, if you want to discuss additional details regarding my work experience and the skills I have to offer. I'm always interested in making new professional connections.- 24 Years Fintech experience.- Expert in consultative selling and translating technical solutions into compelling business opportunities.- Adept trainer and presenter with talent for articulating message development and delivery to increase customer satisfaction and raise skill sets of team members.- Collaboration across networks and leading by influence - Demonstrate excellent interpersonal and communication skills; expert at fostering solid and professional relationships with customers, colleagues, and executives while maintaining high ethical and quality standards, professional demeanour, and a cooperative attitude.

Jacques Bierman's Current Company Details
Amplifin

Amplifin

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Product Owner | Project Management | Product Life-Cycle | Stakeholder Engagement | Customer Satisfaction & Retention | Business Planning | Documentation & Reporting | Product Development | Strategic Planning & Execution
Jacques Bierman Work Experience Details
  • Amplifin
    Product Owner: Integration
    Amplifin Sep 2020 - Present
    Cape Town, Western Cape, South Africa
    In my role as Product Owner: Integration,Major responsibilities included:One of my core roles is to organize workshops, meetings, and interviews with stakeholders in order to gather and understand business requirements for change requests and projects.My duties comprises of identifying business requirements and presenting complex difficulties to technical and non-technical audiences.I've been tasked with building and conveying business processes and needs specifications.I also review requirements in order to examine the effects of system and business changes, such as people, processes, and technology.It is worth mentioning that I keep track of progress and outcomes in order to assure continual process and performance improvements.I am assigned with the task of collaborating with developers to implement requirements into practice. I perform several tasks, such as identifying methods to increase adoption and consumer satisfaction, assisting in the development of training materials to increase staff efficiency and productivity, and collecting and analysing quantitative and qualitative data for Chief level consumption on a monthly basis.Furthermore, I monitor and assess product progress at each level of the process.I also completed Reserve Bank criteria for a new payment stream, which included 28 externally connected systems, While directing a 12-month program.Below listed are some of my key accomplishments within this role:• Enhanced quality by guiding testers during QA process.• Boosted number of integrated system partners by 166%.• Provided exceptional support in the solution design process to achieve optimum results.• Built relationships and alliances with key stakeholders to provide and support execution of business solutions.• Coordinated transition of transactions to new payment stream, while mitigating financial loss risk.
  • Allps
    Integration & Product Development Consultant
    Allps Oct 2016 - Sep 2020
    Cape Town Area, South Africa
    In my role as Product and Integration Development Consultant,Major responsibilities included:It is worth mentioning that I developed, constructed, and implemented a new solution to address the threat posed by a new payment mechanism in the debt collecting sector.I was assigned with the task of monitoring the client life-cycle from lead through installation by developing and installing JIRA Business projects in the Sales and Administration divisions.I worked on the development of an integration repository to aggregate and distribute information and documentation across departments.Moreover, I also Onboarded and supported integration of several commercial debtor management systems.Some of my key accomplishments included:• Nurtured relationships with over 40 strategic partners working in integrated manner.• Resolved production and product issues in coordination with Support and Development Teams.
  • Intecon Allps
    Sales, Installation & Training Consultant
    Intecon Allps Apr 2008 - Oct 2016
    Cape Town Area, South Africa
    In my role as Sales, Installation & Training Consultant,Major responsibilities included:I was engaged in developing the financial year's objective needs for seven consultants.One of my key functions was to interpret and implement innovative product features that transformed the way essential business industries worked.I also built long relationships with clients in order to create repeat business and referrals.Furthermore, I discovered new ways to make products appealing by observing environment and current trends.Key accomplishments:• Surpassed company targets for territory 6 years in a row.• Acquired recognition as Sales Person of year 3 years running.• Expanded region by 291% to acquire company's greatest producing territory.
  • Intecon Allps
    Sales And Marketing Manager
    Intecon Allps Apr 2006 - Mar 2008
    Pretoria Area, South Africa
    - Tasked with account management, sales support, product training, and product placement - Identify prospective customers and compile information on competitive products- Allocating and planning of installation & training - Reporting back to senior managers- Maintaining detailed knowledge of the company's products or services
  • Intecon Allps
    Operations Manager
    Intecon Allps Aug 2001 - Mar 2006
    Pretoria Area, South Africa
    - Provide Level 3 Operational Support - manage technical team responsible for a client base of 600; manage training of clients through technical specialists; direct the operations of customer service call centre- 3rd Party support interface and management; liaise with 3rd party vendors- Implementation of specialist technical IT requirements- Develop business continuity & disaster recovery strategy- Improve the operational systems, processes and policies in support of organizations mission
  • African Bank
    Wan Administrator
    African Bank Sep 1999 - Aug 2001
    Johannesburg Area, South Africa
    - Provide assistance in the planning, testing and implementation of new systems- Implement and/or coordinate router updates and replacement of 'old' IOS versions - Monitoring Network performance - using HP Openview, CiscoWorks. Sniffer- Capacity planning of Network hardware and software; Full E1, WAN troubleshooting- LAN/WAN level 2 support- 2500+ Desktop Workstations running Windows95/98/2000,XP MAC OS- Cisco 2500, 2600, 3600 Series Access Routers, 5500, 5505,5509 and 2924 Switches- EIGRP- Maintain Configuration, Documentation (VISIO’s) and Records Management - Developing & maintaining network-support-related documentation- Train Infrastructure staff on monitoring and troubleshooting techniques- Implement CiscoSecure Access Control Server (ACS 3.0) for Tacacs+/ Radius - Configure and implement Remote Access Solution: VPN, ISDN dial up
  • Unity Financial Service
    Network Technician
    Unity Financial Service Dec 1998 - Sep 1999
    Pretoria Area, South Africa
    - Roll out new branches in the WAN (Cisco devices)- Microsoft DHCP and DNS Servers; Microsoft NT and Window 2000 Servers- Reporting of network outages; Ensuring networks & servers are fully operational
  • Information Technology Consultants (Pty) Ltd
    Support Technician
    Information Technology Consultants (Pty) Ltd Mar 1997 - Nov 1998
    Pretoria Area, South Africa
    - Specialised remote and on-site support; Specialised software training- Install and maintain hard-and software infrastructure- Client service interface and liaison

Jacques Bierman Education Details

  • Payments Association Of South Africa - Online
    Payments Association Of South Africa - Online
    Payments
  • Payments Association Of South Africa
    Payments Association Of South Africa
    Certificate In Foundational Payments: National Payments System
  • Torque-It
    Torque-It
    Building Scalable Cisco Internetworks
  • Torque-It
    Torque-It
    Interconnecting Cisco Network Devices
  • Vaal University Of Technology
    N-Dip: Computer Systems (Incomplete)
  • Hoërskool Vereeniging
    Hoërskool Vereeniging
    Matric

Frequently Asked Questions about Jacques Bierman

What company does Jacques Bierman work for?

Jacques Bierman works for Amplifin

What is Jacques Bierman's role at the current company?

Jacques Bierman's current role is Product Owner | Project Management | Product Life-Cycle | Stakeholder Engagement | Customer Satisfaction & Retention | Business Planning | Documentation & Reporting | Product Development | Strategic Planning & Execution.

What schools did Jacques Bierman attend?

Jacques Bierman attended Payments Association Of South Africa - Online, Faculty Training Institute, Payments Association Of South Africa, Torque-It, Torque-It, Vaal University Of Technology, Hoërskool Vereeniging.

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