Jacques De Kock Email & Phone Number

Cambridge, Ma, Us

• Lead engineer for a smart-city communications platform integrating pedestrian analytics and advertising powered by solar displays with e-ink technology.• Architected a Google Cloud-based system for centralized content management, ad scheduling, and image delivery to displays, streamlining operations across 200+ urban locations.

Cambridge, Ma, Us

Highland Park, Il, Us

• System owner and lead developer of Autocar's customer service system• Owner of UI/UX operations including the Autocar CDN and style guide• Collaborate with engineers, business analysts, product managers and executives from start to finish in a products SDLC.• Work with end user's to investigate and gather project requirements, create SOW, design mock ups and prototypes, develop and deploy. • Responsible for the deployment of new features to production• Participate in code reviewing and the creation or standardization processes

Za

• 3rd level support - respond to all incidents and calls relating to Core Application (SQL and PICK systems) issues and to implement resolutions.• Escalate any issues which require attention by 3rd level support vendors.• Liaise with vendors and support groups regarding database upgrades, patches, and third-party software problems.• Programming (including the build of web services) and bug fixing around Core Applications.• Software troubleshooting and problem-solving.• Participate in software quality assurance processes (software testing) to ensure the delivery of quality, supportable solutions.• As the product specialist, develop an in-depth and detailed knowledge and understanding of the core business applications.• Knowledge transfer of applications to other users in the IT division.• Perform code deployments to the Testing and Production environments• Assist 2nd level support in troubleshooting production issues (3rd level support)• Support existing systems, maintain and enhance existing code and databases• Review technical documentation for new systems• Create technical support documentation for existing systems• Create Sitefinity (CMS) modules for website management tasks• Create SSIS packages to automate report creation and distribution• Developing client reports• Basic database administration

Pretoria, Gauteng, Za

• To develop enhancements to existing systems and deliver new solutions to specification • Web service development and maintenance• To create and work with N-tier applications and to design relational databases• Creating and optimizing stored procedures• Identify and fix bugs• Deployment of web applications• Performing maintenance and code optimization• Document software

Cowies Hill, Kwazulu Natal, Za

• New development. Prime responsibility was to design, develop, implement and release large websites with various backend management systems and services.• While developing new sites, I was also responsible for the upkeep and maintenance of older sites as well as coding new additions to the site and fixing bugs.• Deployment of web applications• Planning & Implementation• Prepare and send out email alerts from servers overseas. The process can include exporting large databases and sending out to a client base of up to 200,000 users at times.• CRON jobs include creating programs to run in conjunction with the website to perform certain services on a daily/weekly/monthly basis such DB backups/reports etc.