With over 15 years of experience in IT, I specialize in transforming organizational landscapes to align with business goals and drive operational efficiency. My expertise spans IT operations, project management, and system integration, with a proven track record of leading high-performing teams and implementing solutions that deliver measurable results.Throughout my career, I’ve successfully managed large-scale IT projects across industries, including retail, finance, and consulting. My approach is rooted in strategic thinking and innovation, ensuring that every solution I implement is designed to solve complex problems and enhance business performance.I’m passionate about using technology to bring teams and systems together to make all parties involved more efficient and successful using the tools at their disposal.
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Sr It ManagerTrue Collective Inc.Mebane, Nc, Us
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Sr It ManagerT.R.U.E. Diversity Feb 2022 - Present- Spearheaded the development and implementation of IT solutions, driving an increase in organizational efficiency through strategic technology initiatives.- Led a cross-functional teams, improving program organization and fostering a culture of innovation and continuous improvement.- Manage reducing software costs while ensuring alignment with business needs. -
Senior It Operations EngineerInspire Brands May 2014 - Feb 2022Atlanta, Georgia, Us- Enhanced security and compliance across multiple IT ecosystems, achieving an increase in operational security.- Automated processes that improved incident resolution times and streamlined change management workflows.- Collaborated with business leaders to align IT capabilities with strategic goals, resulting in drastic improvement of service delivery.- Facilitated system transitions and integrations, decreasing downtime and ensuring smooth operations. -
Information Technology Support AnalystDunkinbrands May 2013 - May 2014- Provided exceptional Level 1 & 2 support, reducing resolution times, provisioning turn around and maintaining high service standards.
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Global It Service Desk TechnicianAdidas Group Dec 2009 - Sep 2011Herzogenaurach, Bavaria, De- Led the successful Windows 7 migration project, completing it ahead of schedule and improving client satisfaction.- Enhanced system performance and reliability through effective lifecycle management, contributing to a reduction in system downtime. -
It TechnicianNational Grid Oct 2008 - Nov 2009London, London, Gb- Supported over 2,000 users during the OneNet project, achieving higher user satisfaction rates during the transition.- Played a critical role in migration efforts, demonstrating project support capabilities that reduced project timeline and overall cost.
Jacques Eusebe Education Details
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Central Connecticut State UniversityInformation Technology
Frequently Asked Questions about Jacques Eusebe
What company does Jacques Eusebe work for?
Jacques Eusebe works for True Collective Inc.
What is Jacques Eusebe's role at the current company?
Jacques Eusebe's current role is Sr IT Manager.
What schools did Jacques Eusebe attend?
Jacques Eusebe attended Central Connecticut State University.
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