Jonathan Jacques
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Jonathan Jacques Email & Phone Number

Head of Technical Inquieries at VOO
Location: Liège, Walloon Region, Belgium 6 work roles 4 schools
1 work email found @voo.be LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@voo.be
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Current company
VOO
Role
Head of Technical Inquieries
Location
Liège, Walloon Region, Belgium
Company size
847 employees

Who is Jonathan Jacques? Overview

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Quick answer

Jonathan Jacques is listed as Head of Technical Inquieries at VOO, a with 847 employees, based in Liège, Walloon Region, Belgium. AeroLeads shows a work email signal at voo.be and a matched LinkedIn profile for Jonathan Jacques.

Jonathan Jacques previously worked as Responsable pôle expert technique & Cuca B2B at Voo and Team leader Support technique at Voo. Jonathan Jacques holds Administrateur Serveurs Et Réseaux, Computer Systems Networking And Telecommunications from Haute Ecole De La Province De Liège.

Company email context

Email format at VOO

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{first_initial}{last}@voo.be
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AeroLeads found 1 current-domain work email signal for Jonathan Jacques. Compare company email patterns before reaching out.

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Profile bio

About Jonathan Jacques

Jonathan Jacques is a Head of Technical Inquieries at VOO. He possess expertise in network administration, computer hardware, software installation. He is proficient in Anglais. Colleagues describe him as "J'ai travaillé avec Jonathan pendant 2 ans et en plus d'être une personne en or, disponible, pédagogue et toujours là pour tirer les gens autour de lui vers le haut, Jonathan est l'une des personnes les plus techniquement compétentes que je connaisse. Peu importe la question, le problème, Jonathan a toujours pris le temps de m'aider, me challenger et me guider vers une meilleure version de moi même que ça soit humainement ou professionnellement parlant. Merci pour tout Jon ! :-)"

Listed skills include Network Administration, Computer Hardware, and Software Installation.

Current workplace

Jonathan Jacques's current company

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VOO
Voo
Head of Technical Inquieries
liège, wallonia, belgium
Website
voo.be
Employees
847
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6 roles

Jonathan Jacques work experience

A career timeline built from the work history available for this profile.

Head Of Technical Inquieries

Current
Voo

Manager du Service Client Technique & Mobile B2C et B2B (123 ETP)• Développement et encadrement de collaborateurs en gestion d’équipe, gestion du changement• Gestion et opérationnalisation de projets, analyse d’impacts & coûts• Gestion des campagnes Customer Expérience (Proactive & réactive)• Gestion des équipes (planning, maladie, pointage)• Gestion du recrutement• Supervision des centres d’appels externes (3 partenaires, ~ 150 collaborateurs)• Optimisation des KPI’s & excellence opérationnelle• Mise en place & amélioration continue des process transversaux

Oct 2019 - Present

Responsable Pôle Expert Technique & Cuca B2B

Voo

Seraing, Wallonie, Belgique

Responsable du pôle expert et de la cellule B2B (20personnes)• Mise en place & amélioration des process encollaboration avec les équipes support• Gestion des campagnes inbound & outbound (pour particuliers & Business)• Mise en place et gestion liée au bêta test des nouveaux produits VOO• Gestion de projets• Gestion des équipes (planning, maladie, pointage)• Gestion du recrutement• Supervision des centres d’appels externes

May 2018 - Oct 2019

Team Leader Support Technique

Voo

Seraing, Wallonie, Belgique

Responsable d’une équipe de 20 agents première ligne effectuant le support client et la vente des produits VOO.• Coaching, suivi des ventes et incentives• Suivis et optimisation des KPI’s• Gestion opérationnelle du flux d’appel IN/OUT

May 2017 - May 2018

Expert Support Technique

Voo

Seraing, Wallonie, Belgique

Agent support technique expert & B2B pour les produits VOO.• Support & coach pour la première ligne technique• Suivi E2E des problèmes clients (technique, matériel & réseau)• Support des bêta-testeurs

Jun 2016 - May 2017

Opérateur Support & Vente

Voo

Seraing, Wallonie, Belgique

Télévendeur et support première ligne pour les produits VOO.

Apr 2015 - Jun 2016

Employé Polyvalent

Bpost

Région De Liège, Belgique

Employé polyvalent service client & vente au sein de BPOST SA

Oct 2008 - Dec 2014
Team & coworkers

Colleagues at VOO

Other employees you can reach at voo.be. View company contacts for 847 employees →

MD Mikaël Doucet Mikaël Doucet Colleague at VooLiège, Walloon Region, Belgium View → CR Ciavattella Rachel Ciavattella Rachel Colleague at VooLiège, Walloon Region, Belgium View → GG Greg Greg Greg Greg Colleague at VooChâtelet, Walloon Region, Belgium View → LP Louis Piront Louis Piront Colleague at VooLiège, Walloon Region, Belgium View → CR Carlo Rotulo Carlo Rotulo Colleague at VooCharleroi Metropolitan Area, Belgium View → CN Clara Natalis Clara Natalis Colleague at VooLiège, Walloon Region, Belgium View → MS Mickaël Servais Mickaël Servais Colleague at VooLiège, Walloon Region, Belgium View → HS Hermann Seudieu Hermann Seudieu Colleague at VooMons, Walloon Region, Belgium View → BA Bastianelli Aline Bastianelli Aline Colleague at VooBelgium View → LR Leslie Rizzuto Leslie Rizzuto Colleague at VooRiemst, Flemish Region, Belgium View →
4 education records

Jonathan Jacques education

Management

Cefora

° Gestion d'équipe ° Motivation et implication ° Vente et technique de communication ° Entretiens d'évaluation & coaching

Cess, Electromechanical Technology/Electromechanical Engineering Technology

Don Bosco College
FAQ

Frequently asked questions about Jonathan Jacques

Quick answers generated from the profile data available on this page.

What company does Jonathan Jacques work for?

Jonathan Jacques works for VOO.

What is Jonathan Jacques's role at VOO?

Jonathan Jacques is listed as Head of Technical Inquieries at VOO.

What is Jonathan Jacques's email address?

AeroLeads has found 1 work email signal at @voo.be for Jonathan Jacques at VOO.

Where is Jonathan Jacques based?

Jonathan Jacques is based in Liège, Walloon Region, Belgium while working with VOO.

What companies has Jonathan Jacques worked for?

Jonathan Jacques has worked for Voo and Bpost.

Who are Jonathan Jacques's colleagues at VOO?

Jonathan Jacques's colleagues at VOO include Mikaël Doucet, Ciavattella Rachel, Greg Greg, Louis Piront, and Carlo Rotulo.

How can I contact Jonathan Jacques?

You can use AeroLeads to view verified contact signals for Jonathan Jacques at VOO, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Jacques attend?

Jonathan Jacques holds Administrateur Serveurs Et Réseaux, Computer Systems Networking And Telecommunications from Haute Ecole De La Province De Liège.

What skills is Jonathan Jacques known for?

Jonathan Jacques is listed with skills including Network Administration, Computer Hardware, and Software Installation.

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