● Collaborate with cross-functional teams to define product requirements and drive development efforts for our latest offerings.● Actively analyze market trends and customer feedback to identify potential product enhancements and optimize the user experience.● Defining the overall product vision, strategy, and roadmap● Thrive on the challenge of turning ideas into actionable plans and play a vital role in bringing innovative products to the market.

● Employed advanced data analytics techniques to generate actionable insights, influencing key product decisions and strategies.● Collaborated closely with cross-functional teams, including product managers and engineers, to drive successful product launches and updates.● Developed and implemented comprehensive product testing and validation procedures, ensuring product excellence and customer satisfaction.● Acted as a key liaison between stakeholders, translating business objectives into actionable product requirements.

● Conducted in-depth market research and user studies to inform data-driven product development decisions.● Analyzed product performance metrics and user feedback to identify opportunities for product enhancements and optimizations.● Collaborated with product managers and development teams to translate business requirements into actionable product features.● Utilized data analysis and visualization tools to present insights and recommendations to stakeholders.

● Streamlined and optimized critical workflows, enhancing overall efficiency and reducing operational costs.● Utilized analytical insights to identify process bottlenecks and implement targeted improvements, resulting in enhanced productivity and customer satisfaction.● Collaborated with cross-functional teams to design and implement standardized processes, ensuring consistency and quality across the organization.● Leveraged best practices and industry standards to drive process excellence and continuous improvement initiatives.

● Translating Product strategy into product development specifics● User-focused/Customer-centered product design● Market Research and User Testing● Project Management: Led CAMIS development and improvements

Sales Manager in 13 districts labeled as "NORTHERN REGION"; Bugesera, Kicukiro, Nyarugenge, Gasabo, Gicumbi, Rulindo, Gakenke, Musanze, Burera, Nyabihu, Rubavu, Rutsiro and Ngororero.

● Spearheaded sales & marketing operations in diverse Rwandan districts from Jan 2015 to Mar 2018.● Successfully recruited, managed, and coached sales channels to drive Tigo's brand dominance and market share.● Demonstrated expertise in acquiring new customers and retaining high revenue-generating customers, resulting in increased district revenues.● Implemented efficient airtime and SIM card stock management strategies to prevent stock-outs and maintain smooth distribution among distributors.● Leveraged sales analysis, planning, and forecasting to optimize business outcomes and drive sustainable growth.

Driven Data (internet) Sales in 8 districts (Kicukiro, Bugesera, Rwamagana, Kayonza, Gatsibo, Nyagatare, Ngoma, and Kirehe)

Responsible for site surveys, network configuration, and troubleshooting for all Tigo Rwanda data postpaid customers.

Marketing a new Banque Populaire product (Mobile Banking)