Accomplished Client Service professional with 20+ years Canadian, US and International experience in B2C and B2B digital transformation and enablement, with a proven track record of driving customer value, business outcomes and satisfaction, as well as leading complex global programs for digital marketing, e-commerce and web development.Specialties: Client Services - Best Practices and Customer SatisfactionTeam leadership and coachingDigital Strategy / TransformationDigital Marketing B2B, B2C and D2CeCommerceCRM & Email MarketingProject Management and Creative, Design, UX/UISEO/SEM/Media & AdvertisingWeb AnalyticsVendor PartnershipsP&L Budget
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Sr. Program ManagerTidal CommercePickering, On, Ca
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Senior Account DirectorBounteous Canada Jun 2023 - Aug 2024Toronto, Ontario, CanadaFocusing on development of strategic account direction plans, establishing multi-threaded Client relationships, identifying and mitigating threats, leverage opportunities to add strategic value within the client’s business model for Clients in the dining Industry. -
Account DirectorValtech_Absolunet Mar 2018 - Jun 2023Toronto, Canada Area* Act as a strategic advisor to clients* Supervise, direct and control accounts management* Maintain client relationships based on transparency, honesty and rigour* Monitor performance and efficiency of actions performed (project, campaigns, revenue, etc.)* Communicate achievement of objectives and related recommendations* Manage proposals and contracts* Work with directors of internal teams* Communicate requirements of mandates to team members* Ensure that all internal stakeholders are working effectively to achieve the clients digital business plan -
Manager, Enterprise Client DevelopmentMediative Nov 2016 - Mar 2018Toronto, Canada AreaA division of Yellow Pages Group. -
Senior Account ManagerMediative Jan 2014 - Nov 2016461 King Street West, TorontoMediative, a division of Yellow Pages Group, is a digital marketing company providing performance services and access to diverse media platforms. Organizations who want to significantly enhance their digital presence and influence buyers turn to us to help generate revenue by quickly moving their target from awareness to purchase.We help marketers enhance their brand image, influence buyers, and generate revenue through a complete suite of performance and advertising solutions.www.mediative.com
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Digital Marketing ManagerEf Educational Tours Oct 2012 - Jan 2014TorontoEF is the world leader in international education and student travel, with 45 years of experience and schools and offices in more than 50 countries. Teachers and schools choose us because we support them every step of the way as they plan their educational tour. Students love us because a global experience forever changes lives. And parents value us because our all-inclusive trips feature guaranteed lowest prices.www.eftours.ca -
Director Online Sales & MarketingCover Fx Skincare Inc Nov 2010 - Jan 2012
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Account Manager Retail & LoyaltyMinacs Marketing Solutions May 2010 - Dec 2010Minacs Marketing Solutions | a division of Aditya Birla Minacs
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Web ManagerGs1 Canada Sep 2009 - May 2010 -
Senior Consultant - PrincipalBig Label Marketing Aug 2008 - Sep 2009
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Manager, Electronic MarketingShoppers Drug Mart Jun 2000 - Aug 2008
Jacques Leroux Education Details
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Web Design And Internet Marketing -
Business Management
Frequently Asked Questions about Jacques Leroux
What company does Jacques Leroux work for?
Jacques Leroux works for Tidal Commerce
What is Jacques Leroux's role at the current company?
Jacques Leroux's current role is Sr. Program manager.
What schools did Jacques Leroux attend?
Jacques Leroux attended Centennial College, Seneca College Of Applied Arts And Technology.
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Jacques Leroux
Coach Stratégique Et Mentor, Candidat Au Doctorat En Psychologie Du Travail Et Des OrganisationsMontreal, Qc -
1bell.ca -
Jacques Leroux
Membre Du Conseil D'Administration Chez Garantie De Construction Résidentielle (Gcr)Pointe-Claire, Qc1garantiegcr.com -
2umontreal.ca, sympatico.ca
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