Jacques Martel Email & Phone Number

Responsible for entire store operations, sales, services, and executionAssigned as OP to alternate stores as needed to improve profitabilityLaunched new Houston store as OP by overseeing final build-out, established new vendor relations for food / liquor and controllable services. Hired all employees for both front and back of houseCreated new sales channels by partnering with local school districts, sports teams, chamber of commerce events, and hotel concierge servicesReduce cost and expenses at existing stores while maintaining or improving services through ongoing training and staff developmentChosen to represent Stir Crazy on 3 separate occasions on local TV stations

Responsible for the entire Boca Raton store in lieu of an Operating PartnerResponsible for staffing, vendor relations, quality control, costs, and profitability

Overview Utilize my talents and experience in management and operations to achieve the best possible results for restaurant owners and patrons.Operating Partner for three Stir Crazy stores, including the Pembroke Pines and Boca Stir Crazy locations with over 200 seats and up to $4.8 million in annual salesFacilitated the advancement of multiple junior managers to the AGM, GM, and OP levels of management through ongoing training and developmentImproved profitability during economic downturn by optimizing prime cost through maximizing labor potential, task efficiency, and food portion control with positive results shown in EBIDTASelected by Corporate Office to open Stir Crazy stores across America, training staff in 11 of 18 restaurants

Supervised both the dining room and kitchen operations Fluent in P&L, COD funding, food / liquor inventory, payroll reconciliation, and portion control

Execute the 100% scratch kitchen as AKMResponsible for scheduling, purchasing, receiving, and training

Took the techniques used in the profitable Boca Raton store and refined the training program to be used in all other storesRelocated to Chicago Corporate HQ as the central base for field trainingOpened new stores and increased productivity / profitability in all stores for which I conducted the training courseDeveloped “In-Store” trainers and reported directly to the CEO and Founder of Stir Crazy restaurants

Trained large groups of new servers as neededTrained servers to become bartenders as they were promoted from server to bartenderProvided server or bartender service for the restaurant, as needed Roy’s

Provided fine-dining service for Super-Chef Roy Yamaguchi’s restaurant in Boca Raton until Roy closed the location

Provided fast bar service during Happy Hour, and bar service for the service staff. Provided training for store employees

Education record

Education record

Education record