With over 10 years of experience in the field service industry, I am a passionate and skilled field service foreman who specializes in earth moving equipment. I work at Komatsu South Africa, where I assist customers with field service and parts related queries, monitor service level agreements, and control work in progress. I am driven by the mission of providing quality and reliable service to our customers, and I value teamwork, safety, and innovation.In my current role, I am responsible for leading a team of field service artisans, scheduling their work, and dealing with any internal or external issues. I also handle service and parts warranty related queries, compile warranty reports, and submit warranty claims. I use my skills in maintenance management, preventive maintenance, and project planning to ensure that our equipment is maintained according to the highest standards and that our financial targets and KPIs are met. I enjoy the challenge and variety of working in the field service industry, and I am always eager to learn new skills and technologies.