Managing the IT Projects implementation team - Project management start to finish

Senior support to our internal clients and external client base. Ensuring uptime and productivity at client sites.Maintaining all servers and network functionality at our clients, supporting end users, implementing new hardware and software needs to clients, daily support of firewalls, servers, office365 etc.To follow is a short list of what I work with daily: VMWare Server 2003, 2008, 2012, 2016 and 2019 Backup Exec 2012,2016 (Backups) Avamar (Backups) Robocopy (Backups) VEEAM (Backups) NAS Storage devices QNAP Storage devices ServiceNow (incident reporting system) Office 365 Administration Dell Servers HP Servers UCS, VNXE, ESX Moonwalk (Archiving) Active Directory LYNC – Administration Exchange Server Print Servers DHCP DNS DFS Domain Controllers Hyper V ESET Trend Micro ServiceNow Fresh Desk Spiceworks

Supporting 2000 users internally based at different branches - daily tasks included but not limited to as follows:To follow is a short list of what I work with daily: VMWare Server 2003, 2008, 2012, 2016 and 2019 Backup Exec 2012,2016 (Backups) Avamar (Backups) Robocopy (Backups) VEEAM (Backups) NAS Storage devices QNAP Storage devices ServiceNow (incident reporting system) Office 365 Administration Dell Servers HP Servers UCS, VNXE, ESX Moonwalk (Archiving) Active Directory LYNC – Administration Exchange Server Print Servers DHCP DNS DFS Domain Controllers Hyper V ESET Trend Micro ServiceNow Fresh Desk Spiceworks

I was working for Saint-Gobain as an Senior IT systems Engineer and my daily duties included training staff the fundamentals for daily use of computers / technology. I was responsible for supporting about 200 users daily and maintaining all the servers, backups, anti-virus system, data recovery, the whole network infrastructure, printers, scanners, I was the only IT staff member there for a long time so all IT related issues fell on me.

1 year contract as IT Team Leader for advocate solutions contracting for Dimension Data for the installation and implementation of all the recording systems in South African courts.