Co-Founder of Mulberry Smart Homes, an IoT start-up providing home automation solutions with a focus within the disability sector to improve the lives of people with disability. Demonstrated Product Management experience

-Led the compliance with Data Privacy legislation globally including the GDPR, China Cybersecurity Law, Korea PIPA, Japan APPI and US CCPA-Delivered an IoT telemetry solution within the airport using Blackhawk and AWS -Migrated a workforce day of ops application with mobile capability to AWS cloud platform-Implemented a BI capability using Qliksense within a Workforce Planning function-Migrated an SMS service for several on-line and digital applications to a new service provider-Delivered a global acquiring platform including MiGS payment gateway to overseas locations-Implemented the RBA Standards for credit card surcharge on Qantas.com-Remediated the implementation of a Resource Planning application for Cabin Crew-Initiated and delivered a web facing user-pays solution for background checks and employee ID -Championed and led the change management program for P2P adoption -Implemented Oracle P2P, i-Supplier, e-Invoicing within a Procurement Transformation Program-Introduced an Electronic Document Management System (EDMS) within a Payroll function-Led the employee on-boarding and IT Provisioning Program

-Developed and created value in a mortgage broking business from zero to over 125 clients-Grew a wide network of key relationships with financial institutions, insurance companies, accounting and legal firms -Accredited with over twenty financial institutions to sell their mortgage and insurance products-Implemented numerous direct and indirect marketing campaigns and initiatives to increase sales, maximise revenue and retain customers.

Provided consulting services to Malaysia Airlines - Finance Transformation Program for the review and improvement of their Accounts Receivable function.

-Transformed the Credit Management function by introducing operational excellence and a high performance culture and improved credit collections while reducing operating unit cost -Delivered numerous process and system improvements while managing BAU operations -Managed Qantas’ credit card processing and the merchant services agreement with key financial institutions -Led by example and successfully developed, coached and mentored staff -Re-designed the quarterly Bad & Doubtful Debt Paper for the Qantas Board -Keynote speaker at the Credit Management Law & Finance Seminar -Evaluated ERP solutions (incl. Oracle AR) for implementation-Successfully engaged, built and nurtured strong working relationships with a wide network of stakeholders internally and externally

-Led various process improvements and systems upgrades-Pioneered and implemented a leading edge credit card solution for the on-line authorisation of credit cards transactions through Qantas’ reservation system and the electronic settlement of these transactions generating over $1.2m in tangible financial benefits-Offshoring of Revenue processing function-Finance Improvement Program

-Financial management and reporting responsibility for their subsidiary in Victoria -Management of the group leasing arrangements with chemists within NSW.

-Including Oracle implementation