Jacques Bakx Email and Phone Number
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Jacques Bakx personal email
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Marketing, Sales and Customer Experience expert. Owner of Outvance Contact Centres, LeadBuilders and co-owner of EasyDialog.I have gained experience over the past 30 years as a consultant, trainer, marketing & sales manager, project manager, general manager and entrepreneur.Currently, I advise companies on their marketing, sales and CX strategy and take care of projects with experienced staff. Always with a focus on results.If a challenge like the one below plays on your mind please send a message and I will get in touch with you.- You want to generate more leads in a structured way.- You want to increase the conversion of leads into sales.- You want to help customers faster with their questions and problems.- You want to deploy a platform that automates your processes.We work with multiple cms, crm, cx and marketing automation systems including HubSpot as a service partner, ActiveCampaign, Trengo, Zendesk, Freshdesk, QuandaGo and Aircall. We deploy AI as much as possible to optimise customer contact processes.Relevant education; Nima B/C, Online Marketing (Registered Digital Marketer, Multichannel Management, Higher Management and Sales management.Married to Sabine and father of three cool daughters. In my spare time, I try to (learn to) play guitar, visit museums, cook, hike, canoe and cycle.
Easydialog.Nl
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CeoEasydialog.Nl Aug 2023 - PresentAls drijvende kracht achter bedrijfsgroei geloven wij bij EasyDialog in één geïntegreerde oplossing. Met Hubspot brengen we marketing, verkoop en klantenservice naadloos samen.HubSpot is een toonaangevend online platform dat software en ondersteuning biedt om bedrijven te helpen groeien. Het HubSpot platform omvat marketing-, verkoop-, klantenservice- en website oplossingen waarmee bedrijven gratis kunnen beginnen en kunnen opschalen wanneer dat nodig is.
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Managing DirectorOutvance Contactcenters Jun 2018 - PresentBergen Op Zoom, Nederland, NlOutvance Contactcenters is a multichannel multilingual contactcenter. We handle your customer contact interactions from locations in the Netherlands, Paramaribo, Sofia and with homeworkers. For customer service, helpdesk, sales, social and back office. In addition, we advise on the set-up and optimization of your contactcenter. -
Managing DirectorLeadbuilders Apr 2008 - PresentBergen Op Zoom, NlLeadBuilders provides online campaigns, generates leads via telemarketing and provides multichannel customer contact. From multiple locations in multiple languages. I have been active in the field of contactcenters, marketing and sales for more than 25 years. -
Former OwnerFoto'S & Friends Jan 2013 - Jul 2015Foto's & Friends organised photo shoots in the Netherlands. Responsible for sales and service through various channels such as inbound telephony, online, email and outbound.
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Interim General ManagerVtu People Aug 2006 - Apr 2008Responsible for a recruitment and selection organisation with five offices in the Netherlands and three offices in Belgium.
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Senior ConsultantHcn May 2002 - Jul 2006Responsible for advising and acquiring tenders and callcenter projects with a focus on complex structural projects. Sample projects include the Sanoma customer contactcenter, KPN, the Municipality of Rotterdam with the 1-number project, and the introduction of care allowances at the Tax and Customs Administration (belastingdienst).
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Senior ConsultantPriority Telecom Jun 2000 - Jun 2002NlResponsible for call center portfolio and support of account managers for complex telephony and call center projects. As project leader responsible for the tendering and selection of the Cisco telephony and call center platform for Priority's business customers. Also involved in the design and optimization of internal call centers of UPC. -
Sales ManagerKpn Jun 1995 - Jun 2000Rotterdam, Zuid-Holland, NlWorking as a senior consultant at Telecom Operator Service (TOS). TOS was responsible for the management and reorganization of the various KPN callcenters, such as the provision of domestic and foreign telephone numbers. Involved as a consultant in the reorganization of various KPN callcenters.Then as sales manager responsible for building and managing a national team of sales consultants for the unit outsourced contactcenter services. -
ManagerTnt Jun 1990 - Jun 1995Responsible for the management of four EMS offices. I led a team of company managers and indirectly more than 150 employees. Involved in setting up the EMS callcenter in Utrecht (No stress call EMS 0800 0456).
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Senior TrainerPtt Post May 1984 - Jun 1990Responsible for creating and providing training and customer-focused training for post office employees and managers.
Jacques Bakx Skills
Jacques Bakx Education Details
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Nyenrode Business UniversityMultichannel Management -
Isam | Institute For Sales And MarketingSales Leadership
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Beeckestijn Business SchoolDigital Marketing
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Erasmus University RotterdamIsam Sales And Account Management
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NimaMarketing & Sales
Frequently Asked Questions about Jacques Bakx
What company does Jacques Bakx work for?
Jacques Bakx works for Easydialog.nl
What is Jacques Bakx's role at the current company?
Jacques Bakx's current role is Helping companies with Marketing, Sales and Customer Service. Owner and CEO. EasyDialog.nl | Outvance.com | LeadBuilders.nl.
What is Jacques Bakx's email address?
Jacques Bakx's email address is j.****@****ders.nl
What is Jacques Bakx's direct phone number?
Jacques Bakx's direct phone number is +31 164 24*****
What schools did Jacques Bakx attend?
Jacques Bakx attended Nyenrode Business University, Isam | Institute For Sales And Marketing, Beeckestijn Business School, Erasmus University Rotterdam, Nima.
What are some of Jacques Bakx's interests?
Jacques Bakx has interest in Sales Training, New Technology, Social Media, New Sales Channels, Call Centers, Search Engine Advertising, Lead Generation, Search Engine Optimization, Contact Centres, Telemarketing.
What skills is Jacques Bakx known for?
Jacques Bakx has skills like Lead Generation, Social Media Marketing, Seo, Google Adwords, Sales Management, B2b, Entrepreneurship, Telemarketing, Management Consulting, Dutch, Digital Marketing, Multi Channel Marketing.
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