Jacques Bouchard Email & Phone Number

Davenport, Fl, Us

Montreal, Ca

Steered cross-functional leadership to set comprehensive IT, software development, and technical Production priorities, effectively handling strategic needs of a rapidly expanding enterprise. Strategically managed a $5M annual and quarterly budget, optimizing resources for maximized efficiency and Growth. Cultivated strategic vendor and technology partner relationships.▪ Led data security, compliance, and governance initiatives, serving as a key leader in the inaugural SOC 2 certification.▪ Established rewarding partnerships with Amazon AWS, Google GCP, and Microsoft Azure cloud services, accruing development and operational credits exceeding $1.6M.▪ Devised the company's comprehensive technology strategy, ensuring alignment with business objectives and underpinning the no-code service delivery.▪ Developed and implemented disaster recovery plans and IT security failure strategies, enhancing organizational resilience.▪ Ensured tight cross-departmental collaboration to drive strategic initiatives, promoting synergy between technology strategy, product, and marketing roadmaps.▪ Delivered strategic direction for evaluation, development, and deployment timelines for all technical, web, and internal services, driving innovation and operational excellence.

Santa Clara, Ca, Us

Responsible for developing, implementing and overseeing all Physical Security technology solutions for global operations to ensure protection of the company’s employees and assets.Oversee and manage all security systems across the organization, including physical security, access control, data security, and video surveillance.Analyze security risks and threats, develop and manage plans to mitigate them.

Seattle, Wa, Us

Directed a sophisticated operation infrastructure, with products and services managed across 4 primary operation centers, using a follow-the-sun cluster delivery model split into 6 distinct business organizations: Security Innovations, Data & Engineering: Managed all IT infrastructures, software solutions, and IT-related systems and services. Specialized in design, development, and code support of all internal physical security-related software.▪ Provided five nines level support for over 1M+ users across 4K+ sites globally, managing over 1.2B system events annually across 200K+ endpoint devices.▪ Led a multinational technology team of 115+ full-time employees across 8 countries, supplemented by 30+ regional and local contractors, focused on delivering an internally developed Security-as-a-Service (SecaaS) model.▪ Managed $200M+ annual budget and negotiated global deals that led to cost reductions, including 80% YoY in IT network and storage infrastructure, 62% in Network Video Management software, and 87% in security access management.▪ Conducted 24/7 technical and operational support for security, access management, and Video Management Systems.▪ Focused on pre-deployment services, including site design validation, global build-book strategy, regional/local adaptation services, VAR and contractor management, and the Security Procurement Program.▪ Ensured timely, budget-conscious, and scope-specific deployment of all green field initiatives, upgrades, and improvements to physical security infrastructures globally.▪ Managed all security-related software, hardware, and technical deployment projects on a global scale.

Vancouver, British Columbia, Ca

In my role as Manager, Corporate Security PMO, I had the responsibility of overseeing all projects for the office of the Chief Security Officer at a leading telecommunications company in Canada. I established and managed the Project Management Office (PMO) for the Chief Security Officer's office, ensuring the execution of security-related initiatives. Some key highlights of my accomplishments include managing and executing the merger of the corporation's IT security organizations with the physical security division, resulting in streamlined security operations. During this role, I directed a portfolio of internal security-related projects, both physical and IT, such as the implementation of smart-card technology throughout the organization, the consolidation of physical security access systems, and the design and implementation of a data-at-rest encryption management strategy for mobile devices. Additionally, I managed the consolidation of four regionally based security card access systems into one enterprise-wide system, covering over 600 locations across eight provinces and 3 countries. I also formulated and delivered a corporate-wide strategy for managing and auditing Payment Card Industry (PCI) data security policies and standards, significantly improving compliance and enhancing data security.

Master Of Business Administration - Mba, Project Management

Computer Systems Technology Degree, Computer/Information Technology Administration And Management

Bachelor Of Engineering - Be, Geological/Geophysical Engineering