Jacquese Gray Email & Phone Number

Columbia, Sc, Us

Greenville, South Carolina, United States

Columbia, South Carolina Metropolitan Area

Columbia, South Carolina Metropolitan Area

Columbia, South Carolina Metropolitan Area

Paralegal – As a paralegal for this personal injury law firm, I was responsible for managing 130 – 150 filed and unfiled cases. I drafted correspondences, complaints, motions, and affidavits, prepared discovery, maintained the attorney’s calendar, and summarized depositions transcripts, medical records and export reports; all while communicating and staying in close contact with the courts, clients, attorneys, and insurance companies.Research Paralegal – With this promotion I was… Show more Paralegal – As a paralegal for this personal injury law firm, I was responsible for managing 130 – 150 filed and unfiled cases. I drafted correspondences, complaints, motions, and affidavits, prepared discovery, maintained the attorney’s calendar, and summarized depositions transcripts, medical records and export reports; all while communicating and staying in close contact with the courts, clients, attorneys, and insurance companies.Research Paralegal – With this promotion I was responsible for over-seeing approximately 175 – 200 new and unfiled cases to determine provability and viability by researching available insurance, case law, pursuable assets, and assembly necessary case documentation for filing. Show less

Columbia, Maryland

Technical Support Team Lead – I was responsible for leading a team of 10 – 12 online technical support agents. This included monitoring activities, training, conducting meetings, completing evaluations, and ensuring team and company-wide goals were meet. Bankruptcy Lead Paralegal – I conducted initial client interviews to determine eligibility for bankruptcy based on state law and financial circumstance. This information was then summarized for the attorney’s review. Customer Service… Show more Technical Support Team Lead – I was responsible for leading a team of 10 – 12 online technical support agents. This included monitoring activities, training, conducting meetings, completing evaluations, and ensuring team and company-wide goals were meet. Bankruptcy Lead Paralegal – I conducted initial client interviews to determine eligibility for bankruptcy based on state law and financial circumstance. This information was then summarized for the attorney’s review. Customer Service Representative – I provided outstanding customer service via online chat sessions and telephone to assist clients with becoming debt free. Show less