Jacqueslene Ahrens Email & Phone Number

Rocklin, Ca, Us

California

-Consult with clients, plan and manage all operations for Full Event Planning, Partial Event Planning, and Day Of Coordination .-Manage day to day operations, including but not limited to: website management, meetings with clients, meetings with business partner, vendor contacts, planning, organizing, researching and analyzing marketing plans and consumer sources, business expenses, legal subjects, social media, and more.

Rocklin, Ca

-Use my customer service skills and college background to personally style clients for their upcoming events, using my knowledge of color theory, silhouettes and wide variety of available product.-Plan and organize upcoming events, work with vendors, other small businesses, social media, magazines, and news media, including Good Day Sacramento in which I've appeared on.-Thoroughly asses intake and price new and gently used designer apparel, shoes and accessories for resale.-Use my Visual Merchandising skills to set window displays, in-store displays, and stage interior design sets.

-Style personalized Fixes for clients based on client needs, individual personalities, body type, lifestyle and social media pages, such as Pinterest.-Build and maintain a professional relationship with repeat clients to give them superior customer service.-Write detailed and genuine notes to clients, giving them advice on how to wear their new apparel, why I've chosen those items, and why they would look amazing in them.-Learn and understand our brands and inventory and how they can fit our clients needs in the best possible light.-While doing the above, achieve company target goals, respond promptly to emails, and monitor hours worked.-Partner with my team lead, customer service and peers to figure out any questions, ideas, or concerns in regards to our client or company standards.

-Took our customer service ratings from a low 67% to a high 80% in only two months and was personally recognized for superior customer service several times during secret shopper visitations.-Used my educational background and professional retail experience to coach my team into -driving sales using superior customer service strategies.-Set adjacencies and planograms specific to corporate standards, while using additional methods to sell to our target customer based on our demographics.Regularly audited my zones for price accuracy and in-stocks to continue driving sales while also analyzing store sales reports.-Modeled and encouraged a friendly, respectful attitude while holding my team accountable.

-Lead and motivated a team to provide excellent customer service and teaching them how to drive sales by up-selling to increase UPT.-Concentrated heavily on conversion, ADS and UPT to make daily and weekly sales goals as set forth by the corporate office.-Worked with other members of management to encourage our team to maintain store policies and procedures while also giving them the tools and support to excel in individual work ethics.

-With extensive knowledge in fashion design and marketing, created listings for online sales on eBay and Amazon sites.-Used retail experience and current research to figure out sales prices based on cost of goods, demand, and costs of shipping and handling.-Stayed up to date with overseas distribution laws and communicated frequently with employers and fellow listing agents.-Learned authentification identifiers for designer handbags and accessories, such as Louis Vuitton.

-Managed, scheduled and trained sales associates to give top customer service and to drive sales to meet and exceed store sales goals.-Used creative skills and college background in Visual Merchandising to draw customers into the store with enticing window displays.-Communicated frequently with the Merchandise Manager to ensure correct product distribution given demographics and target customer for our specific location.

-Became the “go-to” person for showing other employees how to dress fashionably, yet professionally for the job and became one of the lead trainers for new sales associates.-Practiced spectacular customer service by using fashion background and college education to help customers hop for shoes and accessories to suite their needs.-Was the Visual Merchandiser and did recovery when receiving new inventory.

Bachelor Of Arts (B.A.), Apparel Marketing & Design

Activities and Societies: SFA-Student Fashion AssociationTextiles, Principles of Marketing, Creative Principles of Apparel Design, Fashion.

Associate Of Arts (A.A.), Fashion Merchandising

Mfa, Fashion Merchandising

Fashion Marketing & Promotion, Merchandising Principles, Online Retailing.