Jacques Lizotte Email & Phone Number

New York, New York, United States

New York, New York, United States

• Partner with Sales to accelerate quote cycle through operational efficiencies and education
• Act as a trusted advisor to multiple sales teams on quoting, contract alternatives, and approval workflows
• Ensure accuracy of all quote fields in CPQ to minimize downstream discrepancies and re-work
• Partner with Sales, Legal, Deal Strategy and Revenue Recognition teams on complex quotes and non-standard deal structuring
• Assist in interpreting and drafting contractual language for certain commercial deal terms
• Assist with monthly reporting, ad hoc requests and projects when necessary

Charlotte, North Carolina, United States

• Professionally generate customer quotes, orders, monthly open order reports, and manage assigned accounts through SAP and Sharepoint
• Specialize in generating, sourcing and processing groundup projects
• Effectively communicate with multiple departments and vendors to obtain required materials to complete quotes and sales orders
• Coordinate with the proper outside salesmen, departments and branches to ensure supply chain moves accordingly across the 23 branches
• Communicate directly with assigned accounts to ensure all conditions are fulfilled and the customer is satisfied
• Generate monthly open order reports for the outside salesforce to resolve issues on orders that have not been invoiced to the customers

West Hartford, Connecticut

• Interned in the Manhattan region including the Waterbury, Hartford, Long Island, Hempstead, Manhattan, and Poughkeepsie divisions
• Partnered with Territory Managers, Division Managers, Account Managers, and Key Account Managers to experience all levels of the salesforce
• Visited retailers to ensure pricing, promotions, point of sale, and product availability met company standards
• Engaged with consumers to introduce new products into the market
• Reset fixtures in retailers to increase presence and cut in space for new products
• Utilized different online selling resources such as Falcon, Atlas, and MicroStrategy

Boone, North Carolina

• Greeted and registered guests in a 100+ room hotel using Point of Sale Terminal
• Balanced cash and receipts at end of shift and created reports to provide accurate accounting of all transactions
• Received and confirmed reservations over phone, email and in person, ensuring no hotel overbooking
• Reported customer complaints and inquiries to the appropriate department, and provided follow ups to maintain customer satisfaction
• Trained new front desk associates ensuring they learned the correct reservation and check in/out procedures

Boone, NC

• Provided excellent customer service while managing the front desk of a 203 unit apartment complex
• Conducted apartment tours and highlighted features and benefits of the community
• Guided prospective residents through the application process to ensure compliance
• Organized contractual files and kept accurate records of all financial transactions
• Facilitated communication throughout various departments to ensure resident complaints were resolved

Blowing Rock, NC

• Worked in all retail stores throughout theme park, including opening and closing stores
• Gained knowledge of all park retail stores to efficiently follow opening and closing store procedure
• Assisted with training new employees in customer service and cash handling
• Recognized for outstanding customer service, while greeting and interacting with customers serving as park photographer
• Assisted inventory of the warehouse and restocking stores if inventory became low