Jacques Bertrand

Jacques Bertrand Email and Phone Number

CEO and Founder @ JGB Systems Consulting
London, GB
Jacques Bertrand's Location
London, England, United Kingdom, United Kingdom
Jacques Bertrand's Contact Details

Jacques Bertrand work email

Jacques Bertrand personal email

About Jacques Bertrand

Global Program Management | Interim | Digital Transformation | Program Assurance/De-risking| SAP Hana S4 | SCM Control Tower | Supply Management | Agile Program | AI ToolsSummary:As a Senior Interim Consultant and AI Advocate, I specialize in ERP-led digital transformation, leveraging SAP HANA and SCM Control Towers to drive advancements in finance, healthcare, retail, and supply management. With 22 years of global program management experience, I have successfully steered international projects from conception to completion, aligning IT initiatives with corporate strategy to propel business goals.Leadership & Strategy:With an MBA in Strategy, I excel in creating a collaborative environment where stakeholders are engaged, ensuring project success through open communication and strong relationships.Key Achievements:- IPSEN Pharma (SAP HANA S4): Streamlined Agile processes, reducing program risks by 20%, enhancing vendor responsiveness by 30%, and improving service quality by 25%.- BOSTON SCIENTIFIC (SAP HANA S4): Refined delivery and crafted an EMEA logistics strategy, improving communication and delivery by 20% and distributor satisfaction.- GLAXOSMITHKLINE (SCM Control Tower): Implemented a control tower for real-time oversight of 50,000+ SKUs, improving data access and reducing response times, enhancing distribution efficiency for 200+ specialists.- MAERSK Shipping & Logistics (Global Value Chain): Led the delivery of a Global Value Chain Transformation Matrix, confirming the deployment processes and deliverables required throughout the program by the Maersk’s central and local teams.Core Skills: - Leading Global Data & Digital Transformation initiatives - Program Assurance/Recovery and Interim - Directing System Integrators (e.g., PwC, Infosys, Capgemini) - Extensive experience in APAC and China markets (4 1/2 years) - Proficient in Cloud solutions (e.g. AWS), Agile methodologies, and AI integration

Jacques Bertrand's Current Company Details
JGB Systems Consulting

Jgb Systems Consulting

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CEO and Founder
London, GB
Jacques Bertrand Work Experience Details
  • Jgb Systems Consulting
    Ceo And Founder
    Jgb Systems Consulting
    London, Gb
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  • Jgb Systems Consulting
    Ceo And Founder
    Jgb Systems Consulting Jan 2024 - Present
    London, Gb
    AI-driven advocate and ERP expert with 25 years leading global digital transformations. I specialise in leveraging SAP HANA and SCM Control Towers to optimise finance, healthcare, retail, and supply chain operations. Proven track record in delivering complex programs from inception to completion, aligning IT strategy with business objectives. London and Shanghai based
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  • Career Break
    Professional Development
    Career Break Feb 2023 - Dec 2023
    Sometimes, decisions are forced upon us. I have embarked on a career intermission, primarily motivated by the challenges posed by the COVID-19 pandemic. I have been spending invaluable time with relatives, particularly in Shanghai, China, reinforcing personal bonds that are foundational to anyone's well-being. Concurrently, I remained committed to my professional growth, especially in areas pertinent to my role as an SAP Hana Global Program Manager/Director and as such:• Staying Current with Industry Trends: Regularly updated my knowledge in SAP Hana S/4, Digital Transformation, and Data Transformation through various online courses and webinars.• Deepening Technical Expertise: Enhanced my understanding of Machine Learning, focusing on the latest developments in GEN-AI and its practical applications in Program Management.• Reflecting on Professional Practices: Used this time to introspect and refine my approach towards digital transformation strategies, ensuring alignment with evolving industry standards and practices.
  • Ipsen
    Global Assurance Program Senior Consultant
    Ipsen Sep 2022 - Jan 2023
    Boulogne Billancourt, Fr
    As the Interim Global Assurance Program Director, I led the Business/Digital/Data Global Transformation initiative, focusing on creating a unified digital core with S/4 HANA. This transformative program spanned across critical business functions including finance, procurement, manufacturing, supply chain, and R&D, aiming to streamline and simplify Ipsen Pharma's global processes.
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  • Boston Scientific
    Emea Program Manager
    Boston Scientific Jan 2022 - Jun 2022
    Marlborough, Ma, Us
    Led a pivotal segment of Boston Scientific's global transformation, employing advanced SAP HANA technology to innovate and streamline operations across Manufacturing, Finance, Procurement, Supply Chain Planning, Sales/Customer Service, Logistics, and Technology. This role was instrumental in driving the organization's transition towards enhanced efficiency and value creation. Championed the Agile project management methodology to ensure the program's dynamic adaptability and successful delivery within aggressive timelines.
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  • Gsk
    Global Program Director
    Gsk Feb 2021 - Sep 2021
    Brentford, Middlesex, Gb
    Directed the pivotal GSK to Haleon Program, facilitating the strategic separation of GSK Pharma from Consumer Health. My leadership was central to deploying a ground-breaking Supply Management Control Tower, achieving unparalleled end-to-end (E2E) visibility and near real-time data accessibility for key supply chain stakeholders within GSK Consumer Healthcare. Spearheaded the creation and deployment of a Supply Management Control Tower using MS Azure Cloud SaaS, significantly enhancing supply chain efficiency and data-driven decision-making capabilities. Managed a complex, Enterprise Agile Program integrating multiple source systems, including SAP Hana S/4, 3PL and 4PL carriers, and key distributors, underpinning the transformation of GSK’s Consumer Healthcare Supply Chain.
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  • Ntt Ltd.
    Global Program Manager [Incl.: Hsbc Global Banking]
    Ntt Ltd. Dec 2016 - Oct 2020
    London, United Kingdom , Gb
    NTT UK - Global Program DirectorGlobal M&A Transformation Program.Leading global program. Budget $1.5M. Complex recovery. Took over from appointed Program Manager who left due to personal reasons. Migrating MS O365 Azure SaaS Tenant to Tenant + AD using Quest Automation Tool. Data Migration from Checkpoint to Fortinet Firewalls using FortiConverter Automation Tool. Global offices relocation. Cisco SD-WAN Upgrade, IBM Aspera Deployment to Global R&D locations. Computer Imaging Transfer. End-Users Adoption. Transition New Services from Program to Support Services using ITIL vs 3.0.DIMENSION DATA PMO – Program Portfolio Director• Managed successfully a Team of four Managers and their individual Projects/Programmes. • Participated in Strategic Planning of the International PMO. Ensure Best Practices, Governance, MSP respected.• Ensure that budgets allocated to portfolio accounts remain within authorised limit. Commercial awareness and detailed understanding of the contract (SOW) process. • Participated in RFQ/RFP responses and pre-sales activities providing SME feedback and costing details.• Consulted as a Subject Matter Expert during all that period. Participated in Strategic meetings with key potential clients or as part of required RFQ/RFP response process.HSBC Financial Services – Global Program ManagerKEY RESULTS – During my leadership• The Use of Economy Of Scale, hybrid Agile and 30 clusters audit output enabled the Team to deliver to >145K employees an advanced communication software (Cisco Jabber digital client desktop) on multiple devices (desktops, tablets, Virtual Desktops) and its supporting infrastructure. Removed all legacy systems.• Supervised data modeling, data mappings, data validation, and overall security. • Using ETL, oversaw the creation of a Unique User’s Data Profile for each of the 200K Bank’s employee
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  • Jgb Systems & Services
    Business Owner & Senior Consultant
    Jgb Systems & Services Aug 2019 - Dec 2019
    London, Gb
    Management consulting firm specialising in Market Entry and IT Transformation. • Informed Shanghai Business Authorities of Company’s closure due to lack of business including Business Accounts, VAT Account, etc…• Close business bank accounts with Bank of China.• Close all Accounting Books and remitted to Shanghai Business Authorities. Paid outstanding taxes.• Published in Shanghai Business Authorities’ Official Journal announcement about the official closure of the business.
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  • Adp
    Global Program Director
    Adp Jan 2019 - Jul 2019
    Roseland, New Jersey, Us
    ADP - One of the world’s leading HR Systems Integrator. Global SAP SUCCESSFACTORS (SaaS) migrationConsulting for one of ADP’s Key Clients in Paris, Leading automotive equipment manufacturer in Europe.Leading global program recovery, a migration ADP HR Global View (incl payroll + time management) to SAP SaaS Success Factors EC using Informatica ETL.
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  • Jgb Systems & Services China
    Business Owner & Senior Management Consultant
    Jgb Systems & Services China Nov 2014 - Dec 2016
    London, Gb
    Management consulting firm specialising in Market Entry and IT Transformation. • Set-up and managed a management consulting firm specialising in Business and IT Transformation. • Directed a multi-skilled Digital Team to prepare a response to American Chamber of Commerce (AmCham) RFP, meeting strict requirements to revitalise AmCham Shanghai Website & Event Management as well as enhancing its focus towards Digital Strategy i.e. Mobile, Internet, Social Media, UX & UI.• Advised AmCham Shanghai and its members on China Free Trade Zones.• Spoke at multiple conferences on China Free Trade Zones and opportunities to foreign companies to enter the Chinese Market.• Marketed a unique and innovative Digital Media App in China. Aimed at linking off-line, print/magazines to on-line: digital Internet, video content, thus enhancing readers content and advertising revenue. Target: Magazines e.g. Conde Nast (Vogue), Hearst (Elle), China’s Newspapers, magazines (SCMP, Hurun report) and China Media (SMG/CCTV/CBN).
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  • Maersk Global Shipping - Logistics
    Program Manager (Business Transformation + Network And Contact Center Refresh)
    Maersk Global Shipping - Logistics Jan 2012 - Jan 2014
    Copenhagen, Dk
    70% WORKING FROM HOME DELIVERED- Delivery of a Global Value Chain Transformation Matrix confirming the deployment Process and Deliverables required throughout the Programme by Telecom Supplier and Maersk Central and Local Teams. - Deployment of complex/centralised IP telephony systems [IPT & Contact Centres] across Asia & Pacific offices [20 to 3000 users’ incl. Cluster Tops Campus].
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  • Lloyd'S Register - Maritime Classification
    Global Program Manager (Business Transformation + Oracle R12 Ebusiness)
    Lloyd'S Register - Maritime Classification Jan 2011 - Oct 2011
    London, Gb
    Complex Programme incl. Business Transformation, Deployment & Migration.Comprehensive and accelerated Database procurement process [Discovery Phase] with a view to migrate from an old IBM IMS Mainframe and other ancillary databases [with support issues] to an ORACLE R12 eBusiness Suite. Agile Requirements/Process gathering [in excess of 400 Stories + Use Cases], Prototype build, Data Modelling, Data Mapping, Data Migration. Global Reach, Impact 2500 Users. Due Diligence
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  • Bnp Paribas - Financial Services
    Global Program Manager (Network Refresh)
    Bnp Paribas - Financial Services Sep 2009 - Oct 2010
    Pantin, Ile-De-France, Fr
    Delivered Global MPLS Upgrade Programme aimed at improving service and delivery as well as reducing on going operating costs. 96 Sites impacted globally located [100 users to more than 2000 users (30 % Traders] Budget: £ 13m. Delivered by Four 3rd Party Telecom Carriers (Verizon, TaTa, SingTel and OBS) in four different geographical areas. Quality Of Service Form (QoS), 5 new Hubs (Singapore x 2, Hong Kong x 2, Paris x 2, New York x 2).
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  • Gsk - World Leader Pharmaceutical Industry
    Program Manager (Network Refresh And Data Centre Build And Migration)
    Gsk - World Leader Pharmaceutical Industry Jan 2008 - Aug 2009
    Brentford, Middlesex, Gb
    I have lead an 18 months (£4 M) program for the construction of a medium sized Data Center and Migration. From the refurbishment and upgrade of what was normally an office floor to a fully fledged and functioning high availability Data Center connected to 2 other Data Centers and onward to three smart factories PRTG's sensors controlling the output of the drug production (£1 million per batch per factory).
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  • Gsk - World Leader Pharmaceutical Industry
    Senior Project Manager (Network Refresh)
    Gsk - World Leader Pharmaceutical Industry Sep 2004 - Jul 2009
    Brentford, Middlesex, Gb
    iQMS/PMP - Senior Infrastructure Project Manager
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  • Banco Santander - Global Finance Services
    Multimedia Contact Centre Consultant (Rfp, Genesys, Siebel, Wfm, Itil, Contact Centre, Sla)
    Banco Santander - Global Finance Services Feb 2004 - Aug 2004
    Boadilla Del Monte, Madrid, Es
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  • Belgacom Mobile (Aka Proximus) - Largest Telecom Company In Belgium
    Senior Business Model Transformation & Genesys Contact Center Consultant
    Belgacom Mobile (Aka Proximus) - Largest Telecom Company In Belgium Nov 2003 - Jan 2004
    Brussels, Be
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  • Bt Global Services - World Leader In Telecom Services
    Multimedia Contact Centre Deployment Consultant
    Bt Global Services - World Leader In Telecom Services Apr 2003 - Aug 2003
    London, Gb
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  • Allders Retail Stores -
    Multimedia Voip Contact Centre Deployment Consultant
    Allders Retail Stores - Dec 2002 - Apr 2003
  • Hutchison 3G - Leader In Mobile Services In The Uk [Hutchison Whampoa Hk]
    Program Manager (Eame, Multimedia & Multi-Threaded Contact Center, Genesys, Aspect)
    Hutchison 3G - Leader In Mobile Services In The Uk [Hutchison Whampoa Hk] Oct 2001 - Dec 2002
    Reading, Berkshire, Gb
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  • Vodafone - Thus Telecom - Global Telecom Provider
    Interim Telecom Consultant (Contact Centres + Genesys + Cisco + Ivr, Telecom)
    Vodafone - Thus Telecom - Global Telecom Provider Sep 2000 - Dec 2001
    London, Gb
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  • Alcatel-Lucent - Global Telecommunication Provider
    Genesys Technical Consultant (Contact Centre, Ivr)
    Alcatel-Lucent - Global Telecommunication Provider Aug 2001 - Oct 2001
    Espoo, Southern Finland, Fi
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  • Mci Worldcom Telecommunication [Now Known As Verizon Business Services]
    Business Model Transformation And Crm Deployment Consultant
    Mci Worldcom Telecommunication [Now Known As Verizon Business Services] Dec 1999 - Dec 2000
    Basking Ridge, Nj, Us
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  • Centrica (British Gas Services) - Largest Utilities Company In The Uk
    Predictive Dialling Project Manager
    Centrica (British Gas Services) - Largest Utilities Company In The Uk Dec 1998 - Dec 1999
    Windsor, Berkshire, Gb
    (Prince 2 Methodology) Implementation of a Predictive Dialling Solution across 6 Call Centres to manage the daily schedule of 1500 Field Engineers. Budget: £ 4 million.
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  • Sabre Travel Network - American Airlines - Travel Information Services
    Director, Customer Services [Europe, Middle-East & Africa] (Permanent Position)
    Sabre Travel Network - American Airlines - Travel Information Services Jan 1993 - Dec 1996
    Southlake, Texas, Us
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  • Sabre Travel Information Network [American Airlines]
    Managing Director Eame (Permanent Position)
    Sabre Travel Information Network [American Airlines] 1989 - 1992
    Southlake, Texas, Us
    View

Jacques Bertrand Skills

Leadership Sap S/4hana Leading Transformational Change Banking Etl Stakeholder Management Sdlc Programme Recovery Digital Transformation Programme Directors Infrastructure Agile Project Management Cisco Call Manager Enterprise Resource Planning Uccx Sap Successfactors Load Telecommunications Business Analysis Communication Vendor Management Team Management Blue Younder Data Quality China Business Development Cisco Voip Strategy Contact Center Consulting Artificial Intelligence Cisco Jabber Program Management Pharmaceuticals Cross Functional Team Leadership Change Management Jabber Decision Making Extract Prince2 Business Process Improvement Management Data Transformation Project Management English As A Second Language Pmp Cucm Data Migration French Mandarin Mergers And Acquisitions Informatica Unified Communications Transform

Jacques Bertrand Education Details

  • The Open University - London - Uk
    The Open University - London - Uk
    General Incl. Finance Management
  • Institute Of Accounting & Finance - Nice - France
    Institute Of Accounting & Finance - Nice - France
    Corporate Accounting & Finance

Frequently Asked Questions about Jacques Bertrand

What company does Jacques Bertrand work for?

Jacques Bertrand works for Jgb Systems Consulting

What is Jacques Bertrand's role at the current company?

Jacques Bertrand's current role is CEO and Founder.

What is Jacques Bertrand's email address?

Jacques Bertrand's email address is m1****@****ail.com

What schools did Jacques Bertrand attend?

Jacques Bertrand attended The Open University - London - Uk, Institute Of Accounting & Finance - Nice - France.

What skills is Jacques Bertrand known for?

Jacques Bertrand has skills like Leadership, Sap S/4hana, Leading Transformational Change, Banking, Etl, Stakeholder Management, Sdlc, Programme Recovery, Digital Transformation, Programme Directors, Infrastructure, Agile Project Management.

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