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Jacques Van Eyk Email & Phone Number

Senior Manager,Technical Support Engineering at Tableau Software at Tableau
Location: Dublin, County Dublin, Ireland 4 work roles 3 schools
1 work email found @telkomsa.net LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Senior Manager,Technical Support Engineering at Tableau Software
Location
Dublin, County Dublin, Ireland
Company size

Who is Jacques Van Eyk? Overview

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Quick answer

Jacques Van Eyk is listed as Senior Manager,Technical Support Engineering at Tableau Software at Tableau, a company with 5284 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a work email signal at telkomsa.net and a matched LinkedIn profile for Jacques Van Eyk.

Jacques Van Eyk previously worked as Senior Manager, Technical Support Engineering at Tableau and Technical Support Manager at Tableau Software. Jacques Van Eyk holds Master Of Science (Msc), Management Information Systems And Services from University Of Liverpool.

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Email format at Tableau

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{first_initial}{last}@telkomsa.net
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Profile bio

About Jacques Van Eyk

With over two decades of expertise in the IT, SaaS, and Cloud Computing fields, I've significantly contributed to leading companies like IBM, HCL, Tableau, and Salesforce. As the leader of Tableau's EMEA Technical Support team based in Dublin, I oversee a diverse and successful team dedicated to providing excellent support to our clients and partners. My areas of speciality include strategic leadership, boosting team performance, project management, and handling critical incidents. I am known for my dynamic approach to leadership, which has been proven to elevate team performance. I am analytical, detail-oriented, and excel in high-pressure situations. With an ITIL certification, I am adept at solving problems, developing talent, and seamlessly integrating business insight with technical expertise. My quick adaptability to new technologies, underpinned by a robust technical foundation, marks me as a versatile and effective leader.

Listed skills include Solution Architecture, Cloud Computing, Itil, It Service Management, and 51 others.

Current workplace

Jacques Van Eyk's current company

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Tableau
Tableau
Senior Manager,Technical Support Engineering at Tableau Software
seattle, washington, united states
Website
Employees
5284
AeroLeads page
4 roles

Jacques Van Eyk work experience

A career timeline built from the work history available for this profile.

Senior Manager, Technical Support Engineering

Current

Ireland

As the EMEA Regional Leader for Tableau Technical Support, I am committed to delivering unparalleled customer experiences through a blend of operational and technological excellence. My leadership is defined by a relentless pursuit of consistency, both in my actions and in fostering a culture of high performance within my team. This commitment has directly.

Feb 2022 - Present

Technical Support Manager

Dublin, Ireland

Mar 2020 - Feb 2022

Emea Center Manager

Dublin

  • Manage and provide strategic and operational leadership to the L2 EMEA Software Engineer Support Teams and a worldwide triage team with 25 senior managers and engineers; teams were charged with supporting HCL products.
  • Foster continuous improvement through performance evaluation, key performance indicators, Net Promoter Scores, and CSAT reports.
  • Optimize overall management… Show more Manage and provide strategic and operational leadership to the L2 EMEA Software Engineer Support Teams and a worldwide triage team with 25 senior managers and engineers; teams.
  • Optimize overall management, performance and operational aspects of the team. Eliminated bottlenecks and ineffective procedures which ultimately resulted in a case backlog reduction of more than 65% during 2018-2019.
  • Cultivate long-term and trusting relationships with stakeholders and industry leaders, coordinate open lines of communications across departments, and enable efficient triage of complex systems and incident trend.
  • Responsible for L2 Teams resolving issues for the following products that are part of the Product And Platform portfolio: Lotus Notes, Smart Cloud Notes, Domino Server, Sametime, Traveler and iNotes.Noted.
Jan 2018 - Dec 2019

Senior Software Support Engineer - Team Lead

Ibm

County Dublin, Ireland

  • Supported senior leadership with team leadership, performance management, productivity, escalated issues, and resource needs identification.
  • Launched various processes, best practices, and tools to assist teams in achieving goals, overcoming obstacles, and meeting productivity requirements.
  • Drafted weekly management reports with KPIs and maintained customer satisfaction through cross-functional collaboration to complete projects, initiatives, and solutions.
  • Acted as single… Show more Supported senior leadership with team leadership, performance management, productivity, escalated issues, and resource needs identification.
  • Acted as single point of contact for major incidents; allocated resources, monitored incidents to ensure timely resolution, monitored processes for accuracy, and ensured communications to customers were clear.
  • Bridged talent gaps through process improvements, conducted root cause analysis to translate customer needs into customized solutions, and led Software Engineers through conference calls.
Jun 2001 - Dec 2017
Team & coworkers

Colleagues at Tableau

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3 education records

Jacques Van Eyk education

Master Of Science (Msc), Management Information Systems And Services

University Of Liverpool

Thesis : Security Frameworks for Cloud Computing

Education record

Highschool Pearson
FAQ

Frequently asked questions about Jacques Van Eyk

Quick answers generated from the profile data available on this page.

What company does Jacques Van Eyk work for?

Jacques Van Eyk works for Tableau.

What is Jacques Van Eyk's role at Tableau?

Jacques Van Eyk is listed as Senior Manager,Technical Support Engineering at Tableau Software at Tableau.

What is Jacques Van Eyk's email address?

AeroLeads has found 1 work email signal at @telkomsa.net for Jacques Van Eyk at Tableau.

Where is Jacques Van Eyk based?

Jacques Van Eyk is based in Dublin, County Dublin, Ireland while working with Tableau.

What companies has Jacques Van Eyk worked for?

Jacques Van Eyk has worked for Tableau, Tableau Software, Hcl Technologies, and Ibm.

Who are Jacques Van Eyk's colleagues at Tableau?

Jacques Van Eyk's colleagues at Tableau include Hunter Silva, Saraa Fii, Lou Millner, S R, and Katrina Freeman.

How can I contact Jacques Van Eyk?

You can use AeroLeads to view verified contact signals for Jacques Van Eyk at Tableau, including work email, phone, and LinkedIn data when available.

What schools did Jacques Van Eyk attend?

Jacques Van Eyk holds Master Of Science (Msc), Management Information Systems And Services from University Of Liverpool.

What skills is Jacques Van Eyk known for?

Jacques Van Eyk is listed with skills including Solution Architecture, Cloud Computing, Itil, It Service Management, Virtualization, It Strategy, Vmware Infrastructure, and Windows Server.

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