Jacquetta Mitchell Email & Phone Number

Wilmington, Delaware, United States

- Email/Monthly statements contributing to a 10% improvement in on time payments - Processed credit card payments efficiently, reducing payment processing by 15% - Proactively called customers regarding outstanding balance, resulting in a 20% increase in collection rates - Researched stale items, leading to the resolution of 95% of outstanding items - Assisted customers promptly with questions/request via phone, maintaining a high level of client satisfaction - Executed all other duties and special projects assigned by management effectively.

Wilmington, Delaware, United States

- Email/Monthly statements contributing to a 10% improvement in on time payments - Processed credit card payments efficiently, reducing payment processing by 15% - Proactively called customers regarding outstanding balance, resulting in a 20% increase in collection rates - Researched stale items, leading to the resolution of 95% of outstanding items - Assisted customers promptly with questions/request via phone, maintaining a high level of client satisfaction - Executed all other duties and special projects assigned by management effectively.

West Chester, Pennsylvania, United States

- Managed monthly statement distribution, improving invoice clarity and reducing query rates by 12% - Accurately processed credit card payments, ensuring timely revenue recognition.- Reconciled individual customer accounts, minimizing discrepancies by 8% - Posted all incoming cash and check payments promptly, expediting cash flow.- Provided valuable support to the Human Resource Manager in HR functions.- Addressed customer inquiries efficiently via phone and email, maintaining positive client relationships.

Wilmington, Delaware, United States

- Processed payments with precision, reducing errors by 10% - Conducted successful fee settlements contributing to improved revenue retention.- Assisted customers effectively with inquiries via phone and email.- Investigated and resolved stale items, achieving a 90% resolution rate. - Facilitated the establishment of new customers with domestic collections services.- Completed all assigned duties and special projects with diligence.

Wilmington, Delaware, United States

- Managed servicing and collections activities with a focus on accuracy and compliance - Collaborated with a team of specialists to meet business objectives, achieving a 95% success rate.- Assisted customers in making crucial financial decisions.- Worked independently and followed established procedures. - Ensured a positive and cohesive work environment.

Master Of Health Care Administration, Health/Health Care Administration/Management

Bachelor'S Degree, Health Care Administration

Obtain a Bachelor's Degree in Healthcare Administration

Associate'S Degree, Business Management

Activities and Societies: Dean's ListObtain an Associates Degree in Business Management