Jacqui Bonello Email & Phone Number

Cape Town, Wc, Za

South Africa

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

Ap Crystal Towers Hotel & Spa

- Running of the Meeting & Events department·Overseeing of the Coordinators· Ensuring all deadlines are kept within by the coordinators· Distributing and allocating of all work flow· Negotiating of Rates, Discounts and addendums to the standard contracts· Working closely with the Sales TEAM to ensure all pipeline bookings materalise· Necessary follow up on all pipeline proposals in order to ensure maximum occupancy for both accommodation and conferencing· Follow up… Show more - Running of the Meeting & Events department·Overseeing of the Coordinators· Ensuring all deadlines are kept within by the coordinators· Distributing and allocating of all work flow· Negotiating of Rates, Discounts and addendums to the standard contracts· Working closely with the Sales TEAM to ensure all pipeline bookings materalise· Necessary follow up on all pipeline proposals in order to ensure maximum occupancy for both accommodation and conferencing· Follow up and controlling of the Open balances account and ensuring all payments are received· Ensuring deposits are received timiously by compiling of deposit due weekly report· Allocate and reconcile the uncaptured deposits to outstanding payments· Daily Administrative work· Daily communication with guests via telephone, email or fax· To maintain a high standard of communication with all departments· Reconcile commission claims from agents and sign off· Processing of refunds Show less

Ap Crystal Towers Hotel & Spa

· Group & Hotel Liaison· From proposal stages to group departure· Proposing and contracting of all group and events, including contract negotiations· Drafting of proforma invoices for payments of deposits· Liaising with both local and international agents· Onsite contact for the group. Liaising with the client daily to ensure all their needs are met by following through the instructions onto the various departments· Compiling of function sheets and group resumes·… Show more · Group & Hotel Liaison· From proposal stages to group departure· Proposing and contracting of all group and events, including contract negotiations· Drafting of proforma invoices for payments of deposits· Liaising with both local and international agents· Onsite contact for the group. Liaising with the client daily to ensure all their needs are met by following through the instructions onto the various departments· Compiling of function sheets and group resumes· Coordination of Groups & Events (Accommodation & Banqueting/ Conferencing)· Accommodation between 10 to 280 rooms· Events for up to 350 delegates/ guests· Conducting of site inspections for current and future business group· Managing hotel inventory for function space (12 venues) and accommodation rooms (280 bedrooms) Show less

Cape Town Area, South Africa

·Ensure smooth running of the reservations operations, both individual and group reservations,·Submitting month end report to the Hotel Manager·Running of morning and weekend MOD shifts·Work hand in hand with the global sales department of Three Cities

Cape Town Area, South Africa

·Ensure smooth running of hotel operations·Managing and Leading of all departments (Housekeeping, Maintenance, Reception/ Reservations) staff and their day to day duties·Financial Controlso Month endo Payroll including shortageso Petty Casho Manage and control budgets·Hotel controls·Submitting compiled report to the CEO·Ensuring the monthly reports are submitted and commented on· Ensuring that follow up on the management monthly reports are… Show more ·Ensure smooth running of hotel operations·Managing and Leading of all departments (Housekeeping, Maintenance, Reception/ Reservations) staff and their day to day duties·Financial Controlso Month endo Payroll including shortageso Petty Casho Manage and control budgets·Hotel controls·Submitting compiled report to the CEO·Ensuring the monthly reports are submitted and commented on· Ensuring that follow up on the management monthly reports are accomplished·Manage workplace relations (IR)·Market the Hotel and company within the Cape Town region·Plan, implement and evaluate sales development activities Show less

Cape Town Area, South Africa

·Allocating of master accounts and double checking of all charges for the day’s functions·Ensuring deposits are received timiously by compiling of deposit due weekly report·Monitoring of group wash by compiling of weekly wash report·Reconciling of the daily group and event charges and follow through thereof·Allocate and reconcile the uncaptured deposits to outstanding payments·Follow up via email and telephone on all outstanding payments·Keeping and maintaining control… Show more ·Allocating of master accounts and double checking of all charges for the day’s functions·Ensuring deposits are received timiously by compiling of deposit due weekly report·Monitoring of group wash by compiling of weekly wash report·Reconciling of the daily group and event charges and follow through thereof·Allocate and reconcile the uncaptured deposits to outstanding payments·Follow up via email and telephone on all outstanding payments·Keeping and maintaining control of the VC Tray to obtain a 0 status·Client contact once group is inhouse·Compiling of Tax invoices through reconciling of daily charges and proforma invoices·Calculation of group cancellation fees and all unbilled charges·Reconcile commission claims from agents and sign off·Processing of refunds Show less

Cape Town Area, South Africa

·Group & Hotel Liaison from proposal stages to group departure for groups between 10 to 400 rooms and events for up to 600 delegates/ guests·Proposing and contracting of all group and events, including contract negotiations·Drafting of proforma invoices for payments of deposits·Liaising with both local and international agents·Onsite contact for the group.·Liaising with the client daily to ensure all their needs are met by following through the instructions onto the various… Show more ·Group & Hotel Liaison from proposal stages to group departure for groups between 10 to 400 rooms and events for up to 600 delegates/ guests·Proposing and contracting of all group and events, including contract negotiations·Drafting of proforma invoices for payments of deposits·Liaising with both local and international agents·Onsite contact for the group.·Liaising with the client daily to ensure all their needs are met by following through the instructions onto the various departments·Compiling of function sheets and group resumes·Conducting of site inspections for current and future groups·Managing hotel inventory for function space (12 venues) and accommodation rooms (483 bedrooms) Show less

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Advanced Diploma In International Hotel Management, Hospitality

Diploma In International Hotel Management, Including Certificate Of Recognition Of Prior Learning From The International College Of Hotel Manag

Matriculated With Senior Certificate, Grade 12