Jacqui Hardy Gaicd Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Currently, leading the Change Program for the implementation of an ERP - Workday, replacing HR, Finance and Procurement systems across the Agency.Lead change programs including a new modern Intranet, the creation of a new team and a Risk Governance Review.

Melbourne, Victoria, Australia

Lead the Change Management and delivery of an Enterprise Digital Transformation. Responsible for all change aspects of introducing a new platform and services that will provide a frictionless, secure and scalable digital experience for AEMO's Participants, employees and consumers.

Melbourne, Australia

Established and operated a change centre of excellence. Developed Frameworks, tools and templates, recruited change practitioners and developed a change champion community.My key accountabilities were leading the creation and operation of a Change centre of excellence, working closely with the CEO and Chief Business and Transformation officer to lead a cultural change program. I lead the development and introduction of new Mission, Vision and Values across the organisation which resulted… Show more Established and operated a change centre of excellence. Developed Frameworks, tools and templates, recruited change practitioners and developed a change champion community.My key accountabilities were leading the creation and operation of a Change centre of excellence, working closely with the CEO and Chief Business and Transformation officer to lead a cultural change program. I lead the development and introduction of new Mission, Vision and Values across the organisation which resulted in a double digit uplift in the relevant Organisational Health indicators. Show less

Melbourne, Australia

Melbourne, Australia

Advising, challenging and coaching NAB’s Senior Leaders (EGM’s) on the Performance framework and effective goal setting. Key focus was embedding performance strategy, driving acceleration of Business strategy and driving the Culture and Leadership required to achieve sustainable performance.

Docklands, Victoria, Australia

Accountable for the successful delivery of change across Shared Services; People, Risk and Finance. Leadership of the team (~35ppl) both direct and indirect as well as managing operational change risks.Change consulting and delivery on key transformation initiatives.Lead the change to implement a HRIS across 33000 people.

Managed a portfolio of Change professionals with the Technology and Operations division. Focus on delivering business outcomes, Leadership and strategy translation.

Docklands, Melbourne

Lead the change team to deliver a solution for Business Bank to improve the Customer experience. Using agile change methodology and Human Centered design.

Lead a team of specialists to develop, progress and realise the Kaizen@NAB Agenda. This includes continuous improvement, business excellence and change Management.

Docklands, Melbourne

Facilitate and accelerate the development of a sustainable Kaizen culture across the Group through effective communication with key stakeholders and audiences.

Melbourne Area, Australia

Manage Customer Contact Centres servicing Brokers and Customers both Pre Settlement and Post Settlement.

Melbourne, Australia

Implementation, training, communications and data migration of a new Broker Financial system to 6000 mortgage brokers across Australia.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Contracting to Challenger Financial Services Group.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Graduate Australian Institute Of Company Directors, Board, Gaicd

Proci Professional Change Certification, Change Management

Activities and Societies: Change

Diploma Of Management (Operations), Business Administration And Management, General

Diploma Of Project Management, Project Management

Activities and Societies: Became a registered Project Manager with the AIPM.