- Design and architect solutions for customers of different industries with different levels of digital maturity.- Lead Customer engagement and account management.- Design and perform pre-sales demos and workshops, both business and technical.- Drive product and platform vision, strategy, direction, and roadmap.- Augment product strategy and direction based on the market needs.- Consolidate product offerings and pricing.- Lead and mentor a software engineering team of 25+.- Run one-on-one personal development.

- Mentor a global team of interview engineers. - Set and lead interview quality standards. Perform quality control.- Conduct technical interviews on coding and knowledge skills in the Software Engineering, SRE, and SDET domains.- Mentor underrepresented tech talent as part of Karat’s Brilliant Black Minds program.

- Owned product vision, strategy and roadmap, driving product direction and development.- Introduced, led, and established product development life cycles and processes.- Designed and drove operational process implementation.- Produced product market and financial plans and models.- Led the development of new products.- Architected and developed no-code/low-code solutions on the Microsoft 365 and Power Platform- Consolidated product offerings with partners and brought the products to the market.- Project Management and Business Analysis.

- Implemented digital innovations and strategic changes internally for NZ and global offices, e.g. Microsoft 365 and Teams, Elastic Search, AR technology, DevOps, Integrations, Data.- Delivered solutions across the business with different departments (including Legal, Engineering, Finance, Marketing, Infrastructure, Supply Chain, R&D, Manufacturing, Quality and Regulations, Human Resources)- Provided highly-compliance process and solution architecture guidance- Managed a team that developed and supported internal applications, including highly regulated medical quality record systems, an intranet, and a help desk process management systems.- Managed IT vendor relationships, negotiated and managed agreements, e.g. Microsoft, Elastic- Handled budgeting and strategic planning for ICT Development and software used across the organisation- Reported directly to the VP of ICT (CIO)

- Owned and drove product visions, overall strategies and directions of the following products: • DX2 - Online platform for everyone to exchange documents with their trading partners of all sizes. (from 2015).• AXE - System Integration platform (from 2016).• i-path - Workflow Engine (from 2016).• Go - Enterprise-level workforce productivity tool (from 2010).- Worked with C-level executives on promoting and implementing these products.

- Managed a Software Engineering team of 50 together with two other managers. The number of direct and indirect reports varies depending on projects, services, products, and resource availability.- Solved business problems for customers in both the public and private sectors. Worked with people ranging from C-level executives to on-site developers.- Responsible for the overall strategy and planning for the company, including product directions, business strategy, customer engagement, technology strategy, human resources, performance management, and team structure.- Involved in project management, analysis, and estimation throughout project life cycles. Sometimes lead to the actual development phase.

- Identified customers in both public and private their requirements and potentials. - Architected and designed solutions using our products and platforms. - Acted as a technical advisor for businesses.

- Data Modelling Team

- Data Modelling Team