Jacquie Collins
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Jacquie Collins Email & Phone Number

Director at IFF Research
Location: City of London, England, United Kingdom 8 work roles 3 schools
1 work email found @ipsos-mori.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email j****@ipsos-mori.com
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Current company
IFF Research
Role
Director
Location
City of London, England, United Kingdom
Company size
233 employees

Who is Jacquie Collins? Overview

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Jacquie Collins is listed as Director at IFF Research, a with 233 employees, based in City of London, England, United Kingdom. AeroLeads shows a work email signal at ipsos-mori.com and a matched LinkedIn profile for Jacquie Collins.

Jacquie Collins previously worked as Research & Insight Consultant at Freelance and Research Director (Customer Experience) at Ipsos Mori. Jacquie Collins holds Bsc (Hons), Sociology & Social Administration from University Of Southampton.

Company email context

Email format at IFF Research

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{first}.{last}@ipsos-mori.com
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Profile bio

About Jacquie Collins

Having worked for top London agencies and also in client side roles, I am a highly experienced and versatile senior insight professional – I can tackle all research challenges. My work now focuses on education and skills related studies and the evaluation of initiatives, but in recent years I have also specialised in customer experience and service design - anything that centres around what customers think, need and feel. Whatever the project my goal is always to ensure that the voice of the respondent/customer is brought to life for my clients, and I pride myself on being able to deliver clear and business focused insight for both commercial and government organisations.As a reflection of my experience and technical skills, I regularly deliver training on behalf of the Market Research Society on how to analyse quantitative data and deliver story-lined insight. Core skills Deep knowledge of customer experience measurement and research methodologies, including brand and relationship studies, voice of the customer (VOC) programmes, product & concept development, service evaluation, customer journey mapping, usage & attitude and mystery shopping  Versatile in working with different stakeholders and organisation cultures, and in leading senior stakeholder engagement phases and workshop sessions to activate insight Vast experience of project management, executing complex mixed-mode projects, multi-market projects as well as fast turnaround ad hoc projects Able to structure and analyse quantitative data, with experience of working with statistical techniques such as regression, conjoint, pricing and segmentation Extensive reporting skills, able to deliver creative and action focused insight (offline and online) with an emphasis on the 'what now?'

Listed skills include Customer Experience Research, Market Research, Loyalty Research, Service Sector Research, and 3 others.

Current workplace

Jacquie Collins's current company

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IFF Research
Iff Research
Director
london, england, united kingdom
Website
iffresearch.com
Employees
233
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8 roles · 39 years

Jacquie Collins work experience

A career timeline built from the work history available for this profile.

Director

Current
Iff Research

Research Director within the education team working on mixed-methods projects in the field of learning, skills and education.

Oct 2022 - Present

Research & Insight Consultant

Freelance

Consultancy role providing support to market research agencies, including BMG, YouGov and IFF Research. (My experience includes: stakeholder engagement, brief development, project design, questionnaire design, qualitative in-depth interviewing, project management, analysis, reporting and workshopping.)

Research Director (Customer Experience)

Ipsos Mori

London, England, United Kingdom

Research Director in the Customer Experience Division, covering a portfolio of ad hoc and tracking studies within the field of customer experience management. Included:- Customer relationship tracking programmes for both consumer and B2B audiences- Voice of customer (VOC) programmes, using the latest online technology platforms for data collection and real-time dashboard reporting- Customer journey mapping capitalising on both qualitative and quantitative insight- Service and Product design/evaluation studies, often using techniques such as key driver analysis and conjoint trade-off- Stakeholder and business engagement, and delivery of activation workshops

Jan 2012 - Jul 2021

Research Director

Synovate

London, England, United Kingdom

Research Director responsible for a portfolio of ad hoc and multi-country/global tracking studies. Worked with leading commercial brands across a range of sectors (finance, distribution, travel) and central government departments.

Oct 2004 - Jan 2012

Research Director

Sample Surveys Research Group

As a smaller but fast growing research agency, worked across a plethora of projects albeit with a focus towards the service sector. Promoted to Director at this entrepreneurial agency.

Sep 1994 - Oct 2004

Research Manager

Kent Tec

Kent, England, United Kingdom

Research Manager at a government economic agency, heading-up a newly formed team. Projects included labour force studies, skills forecasting research and evaluation of new workplace initiativesStudied and awarded Post Education Certificate in Labour Market Research from Warwick University

1992 - 1994 ~2 yrs

Survey Researcher

Which?

London, England, United Kingdom

Responsible for consumer research to support policy campaigning and for publication in the Which? magazine

1990 - 1992 ~2 yrs

Research Executive

Research Surveys Of Great Britain (Kantar)

London, England, United Kingdom

Started career on graduate entry scheme (formal training programme), working in the Omnibus and the Media divisions

1988 - 1990 ~2 yrs
Team & coworkers

Colleagues at IFF Research

Other employees you can reach at iffresearch.com. View company contacts for 233 employees →

ER Eric Reynolds Eric Reynolds Colleague at Iff ResearchLeeds, England, United Kingdom View → CT Chris Tucker Chris Tucker Colleague at Iff ResearchHemel Hempstead, England, United Kingdom View → HA Hana Ali Hana Ali Colleague at Iff ResearchLondon, England, United Kingdom View → SP Sam P. Sam P. Colleague at Iff ResearchBroadstairs, England, United Kingdom View → DS David Spilsbury David Spilsbury Colleague at Iff ResearchLondon, England, United Kingdom View → SS Sam Selner Sam Selner Colleague at Iff ResearchLondon, England, United Kingdom View → EB Eva Bleeksma Eva Bleeksma Colleague at Iff ResearchLondon, England, United Kingdom View → HH Hanna Hernández Hanna Hernández Colleague at Iff ResearchUnited Kingdom View → GK Gloria Kanku Gloria Kanku Colleague at Iff ResearchNorthampton, England, United Kingdom View → JT Joshua Taylor Joshua Taylor Colleague at Iff ResearchSheffield, England, United Kingdom View →
3 education records

Jacquie Collins education

FAQ

Frequently asked questions about Jacquie Collins

Quick answers generated from the profile data available on this page.

What company does Jacquie Collins work for?

Jacquie Collins works for IFF Research.

What is Jacquie Collins's role at IFF Research?

Jacquie Collins is listed as Director at IFF Research.

What is Jacquie Collins's email address?

AeroLeads has found 1 work email signal at @ipsos-mori.com for Jacquie Collins at IFF Research.

Where is Jacquie Collins based?

Jacquie Collins is based in City of London, England, United Kingdom while working with IFF Research.

What companies has Jacquie Collins worked for?

Jacquie Collins has worked for Iff Research, Freelance, Ipsos Mori, Synovate, and Sample Surveys Research Group.

Who are Jacquie Collins's colleagues at IFF Research?

Jacquie Collins's colleagues at IFF Research include Eric Reynolds, Chris Tucker, Hana Ali, Sam P., and David Spilsbury.

How can I contact Jacquie Collins?

You can use AeroLeads to view verified contact signals for Jacquie Collins at IFF Research, including work email, phone, and LinkedIn data when available.

What schools did Jacquie Collins attend?

Jacquie Collins holds Bsc (Hons), Sociology & Social Administration from University Of Southampton.

What skills is Jacquie Collins known for?

Jacquie Collins is listed with skills including Customer Experience Research, Market Research, Loyalty Research, Service Sector Research, Government Research, Ad Hoc Research, and Tracking Research.

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