Jacquie Evans Email & Phone Number

Scunthorpe

• Participate fully as a member of the HACCP Team, and deputise for Chairman.
• Together with the Account Director / Sales Executive, co-ordinate the launch process between the customer and operational departments.
• Ensure customer specifications, internal specifications and photographic standards are in place and accurate.
• Management of the Quality Services Department, covering administration of complaints, web based customer specifications, internal specifications, supplier approval, KPI Reports and the Company Quality Management System.
• Conduct internal audits in accordance with the requirements of the BRC standard and customer requirements, and ensure corrective actions are signed off in a timely manner.
• Host BRC, Organic, Charter Bacon, Local Authority and customer audits; collate and send evidence of corrective actions.

Scunthorpe

• Maintained and developed the Quality Management System, to ensure compliance and audit readiness.
• Hosted third party and customer audits for both Retail and Foodservice sites.
• Supervised the work of the Quality Services Officer, including document control, complaint handling, technical data (including KPI’s), supplier assurance procedures, internal and external specifications.
• Supported the activities within the Quality Team Leaders’ role regarding day-to-day working practices.

Scunthorpe

• Responsible for a team of 2 Quality Managers, 4 Quality Team Leaders and thirty QA Technicians.
• Lead and developed the skills of the quality department, providing direction and support to ensure their performance was optimised and applied effectively with the changing needs of the business.
• Developed the quality systems (including procedures, work instructions, records, HACCP) and ensured all aspects were controlled.
• Managed technical projects as and when required.
• Audited all areas of the factory to satisfy legal, company and customer requirements.
• Managed the ‘Project Independence’ Team, to reduce the number of customer complaints dramatically, over a period 6 months.

Scunthorpe

• Compiled, issued and reviewed all raw material and finished product specifications.
• Ensured all non-beef/pork suppliers underwent the supplier approval process.
• Managed a professional, cost-effective, quality operation that compiled with Company policies and ensured customer specifications, quality, food safety and legislative criteria were consistently achieved.
• Ensured the quality procedures, HACCP plans and Quality Management System continually evolved to satisfy the requirements of both customer and third-party audits.
• Investigated, replied and implemented any necessary changes following customer complaints.
• Lead and developed the skills of the quality department.

Scunthorpe

• Compiled, issued and reviewed all raw material and finished product specifications.
• Ensured all non-beef/pork suppliers underwent the supplier approval process.
• Ensured the quality procedures, HACCP plans and Quality Management System continually evolved to satisfy the requirements of both customer and third-party audits.
• Investigated, replied and implemented any necessary changes following customer complaints.
• Conducted internal audits throughout the site, to ensure that procedures were being followed according to the Quality Management System.

Scunthorpe

• Responsible for a team of four Technicians.
• Chemical and bacteriological testing of raw ingredients and finished product.
• Achieved CLAS accreditation in 1996.
• Designed and set up laboratory in green field factory development site.

Nairn, Scotland

• Analysed the compositional and bacteriological quality of the incoming raw material, and the packaged milk and cream.
• Tested individual cow samples from selected herds.
• Responsible for a team of five technicians in the absence of the Laboratory Manager.

Annan, Scotland

• Responsible for product development of all major customers (non M&S).
• Innovated and prepared kitchen samples for presentation to customers.
• Sourced suitable ingredients and packaging for potential new products.
• Approved and signed off artwork for new product launches.
• Transferred product from test kitchen to factory production, managed launch, and monitored product’s initial progress.

Annan, Scotland

• Bacteriological and chemical analysis of raw materials and finished product.
• Responsible for five technicians.
• Collated and presented results to senior management team within the company, and communicated results to customers.