Jacqui Redding Email & Phone Number

Remote

Create project plans, timelines, deployment plans, and post-launch support plansLead 10 - 20 project meetings each week, ensuring project progressCoordinate dependencies across teams, business units, and other company projectsProvide intensive hypercare and other post-launch support

Allen, Texas, United States

Filter, gather requirements, and prioritize incoming project and maintenance requests in JIRA, Confluence, and Azure DevOpsSupervise three employees: one Project Manager and two Associate PM/BSAsInform CEO, EVP, and Board Members of large impact project updatesOversee 20 to 35 concurrent projects within the PMO, some under my management and others under.

Dallas/Fort Worth Area

Implemented Agile Scrum process at CUTXLed daily stand-up, sprint planning, backlog grooming, and retrospective meetingsManaged 12 to 20 individual projects at a time, coordinating with vendors, business owners, developers, consultants, and testers

Irving, Texas

Maintained and grew the Blazin’ Rewards® loyalty platform for Inspire Brands (formerly Buffalo Wild Wings)Includes a website, mobile application, and database, and is implemented into 1,206 BWW restaurantsTriaged daily customer and program issues between Blazin’ Rewards Support, Epsilon, and Inspire BrandsCoordinated program changes and updates between the.

Irving, Texas

Created and executed test cases for 300+ offers, 50+ client change requests, and 400+ internal work items using SQL and JSON

Dallas, TX

• Facilitate tours of the SMU campus and Dallas area to prospective students and families
• Table at local high schools to advertise for and represent SMU

Dallas, TX

• Selected as one of ten orientation leaders for the incoming first-year class of 2018
• Facilitated small groups, promoted community engagement, actively problem-solved, and disseminated important information to students

Dallas, TX

• Teach study and organizational skills for all ages and subjects, including German, PSAT, ACT, Algebra, English, and Geography

Plano, TX

• Researched the implications of converting the corporate office to the cloud and presented findings to executives
• Coordinated multiple public relations, government relations, and community relations events and communications
• Published original company content through media releases, press releases, blog posts, newsletters, and emails

Dallas/Fort Worth Area

• Served as a small- and large-group camp counselor for 3rd through 8th graders
• Organized and hosted informational events as the SMU campus representative for CG Victory

Dallas, TX

• Searched resume books, screened resumes, contacted potential candidates, and held brief phone interviews
• Analyzed and updated retirement and non-retirement accounts for profitability
• Converted high-profile documents into an online database and managed this database

Dallas, TX

• Handled donations and confidential information from high-profile donors and clients
• Coordinated formal events for congressmen, senators, governors and other candidates
• Input, retrieved, and processed information from a major database for the company’s many clients

Allen, TX

• Worked all areas of the store, maintaining high quality, cleanliness, and customer service
• Trained new associates in company procedures and customer service

Plano, TX

• Directed the Students on Service Truancy Program for delinquent high school students
• Organized and coordinated hundreds of hours of community service events
• Supervised truant students during weekly meetings and at community service outings