In this role, Jacqui is responsible for the management and oversight of SWBC’s corporate compliance program to monitor, assess, and mitigate regulatory and operational risk throughout the company. About SWBCHeadquartered in San Antonio, SWBC is a diversified financial services company providing a wide range of insurance, mortgage, and investment services to financial institutions, businesses, and individuals. With more than 3,000 employees and offices across the country, SWBC is committed to providing quality products, outstanding service, and customized solutions in all 50 states. SWBC has been named one of the “100 Best Companies to Work for in Texas” in 2012, 2013, 2014, and 2015. For more information, visit SWBC’s website at www.swbc.com.

Analytic Focus, LLC brings consulting expertise to businesses on their risk management, governance and regulatory compliance needs, delivers expert loan review and quality control programs, and provides consultative services on model development and governance practices. Our risk management practice incorporates the detailed quantitative work we are known for with the practical business experience necessary to provide meaningful results. Our principals have extensive experience working in industry, regulatory agencies and academia providing financial, risk management, economic and statistical expertise and insights. Supported by a team of MBA’s, economists, statisticians and financial and system analysts, our team is focused on providing and developing custom solutions for our clients across the country. Whether it is working with financial institutions and corporations, to providing expert testimony in complex litigation, our team is focused on delivering solutions to meet your needs.

Executive responsible for the Bank Risk Management function, including $60B Deposits and $38B Retail Lending Portfolio.Led over 700 risk professionals responsible for Credit Policy, Underwriting, Model Development, Collections, Loan Loss Reserves, Loss Mitigation, and Operational Risk and Governance functions.

Business leader responsible for Loss Mitigation, Underwriting, Information Technology, Portfolio Analytics, Investigations, Default Management, and Policy Servicing.Managed a team of over 800 employees and contractors to deliver loss management capabilities as well as underwriting, claims, information technology, premium billing and collections.

Business leader responsible for Loss Mitigation, Portfolio Analytics, Claims and Policy Servicing for Mortgage Insurer with $32 Billion risk in force.

Senior leader responsible for global risk management strategies for $59 Billion portfolio of consumer loan assets, banks, JVs, and private label credit card platforms in the U.S, Canada, Europe, Asia and Latin America.Managed team of 560 risk management professionals ($130mm Budget) delivering credit policy, underwriting, acquisition and loss models, fraud management and collections strategy solutions for multi-product, multi-country consumer lending platforms.

Responsible for global call center operations for multi-product Consumer Financial Services division serving the Americas. Accountable for sourcing, real estate planning and management, call center operations, offshore operations, labor strategy, Six Sigma and Lean Quality, and Collections.Directly responsible for GE offshore captive entity, growing employee base to 2,000+ with sites in India, Mexico, Philippines, and Guatemala. Led service-to-sales team supporting 17% growth in cross sell products.

Senior member of Risk Leadership team for corporate lending business. Managed operational risk for $30 Billion commercial loan portfolio of asset backed and cash flow loans and syndications. 228 employees and managed $22.5mm budget.Developed servicing operation into center of excellence consolidating book, bill and collect functions for multiple structured finance businesses.Introduced statistical modeling team, leading edge analytics and modeling techniques for commercial portfolios.

Over 15 years experience managing Finance, Risk Management, Portfolio Analytics, Collections & Default Management, Internal Audit, Quality Control, Warehouse lending, Process Improvement, Loan Servicing, and Loan Underwriting for GE Capital Mortgage Banking business. This business included a wholesale & broker lending division, servicing acquisition business, $1B warehouse lending revolving lending facility, RMBS securitization unit and employee lending and refinance business.

Auditor for Public Accounting Firm