Jacqulyn Martinez Email & Phone Number

Redlands, Ca

• Prepare, process and submit purchase requests for spare part orders to manufacturer.• Build customer loyalty and confidence by ensuring customer needs are met in a timely manner. Enter orders; answer questions; resolve problems; follow-up to ensure promised deliveries were made; advise customers of availability, price and delivery schedules.• File claims for damaged and missing items.• Use proper telephone etiquette and techniques to answer… Show more • Prepare, process and submit purchase requests for spare part orders to manufacturer.• Build customer loyalty and confidence by ensuring customer needs are met in a timely manner. Enter orders; answer questions; resolve problems; follow-up to ensure promised deliveries were made; advise customers of availability, price and delivery schedules.• File claims for damaged and missing items.• Use proper telephone etiquette and techniques to answer customer service telephone calls in a timely, polite and professional manner.• Verify shipment of merchandise and provide tracking information.• Data entry of a variety of materials into appropriate computerized record keeping systems.• Process and maintain file orders and claims logs.• Work with a high degree of accuracy entering orders into record systems. Assure that all details of each order are clearly indicated in order entry.• Prepare and process expense reports for employee expenses.• Operate and maintain standard office machines. Show less

Rialto, Ca

• Sales: recommend, select, and help locate or obtain merchandise based on customer needs and desires.• Cashier: compute sales prices, total purchases and receive and process cash or credit payment• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Check inventory and assist in processing and replenishing merchandise and monitoring floor stock.• Process customer returns.• Ensure that each customer… Show more • Sales: recommend, select, and help locate or obtain merchandise based on customer needs and desires.• Cashier: compute sales prices, total purchases and receive and process cash or credit payment• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Check inventory and assist in processing and replenishing merchandise and monitoring floor stock.• Process customer returns.• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.• Prepare and file customer contracts.• Respond efficiently and effectively to all Management and Customer needs. Show less

Riverside, Ca

• Maintain informational or operational records; answers telephone and assists callers by providing information, taking messages, or routing calls to others.• Set client appointments.• Operate a busy vaccination clinic.• Check animals in and out of surgical appointments.• Receive fees and prepare receipts; account for money from all daily transactions. • File paperwork.• Operate and maintain standard office machines.• Enter customer information into computer database.

Riverside, Ca

• Assist the public by referring them to sources of information, giving out standard forms and explaining how to complete them, and answering requests for factual information by consulting various available sources Screen calls prior to routing to proper personnel• Maintain informational or operational records; answers telephone and assists callers by providing information, taking messages, or routing calls to others.• Set phone appointments for case workers• Enter client… Show more • Assist the public by referring them to sources of information, giving out standard forms and explaining how to complete them, and answering requests for factual information by consulting various available sources Screen calls prior to routing to proper personnel• Maintain informational or operational records; answers telephone and assists callers by providing information, taking messages, or routing calls to others.• Set phone appointments for case workers• Enter client information into database.• Insert and extracts materials from subject matter files, classifies material by nature of subject matter, and prepares new file folders as needed. • Sort incoming mail.• Maintain stock of office supplies.• Pull case files from file bank for case workers and lawyers. Show less

San Bernardino, Ca

• Assist members via telephone with monetary and non-monetary transactions• Resolve member problems, concerns and disputes• Cross-sell products and services to members• Utilize office machines• File documents• Enter member information into credit union data base.

Riverside, Ca

• Sales: recommend, select, and help locate or obtain merchandise based on customer needs and desires.• Cashier: compute sales prices, total purchases and receive and process cash or credit payment• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Check inventory and assist in processing and replenishing merchandise and monitoring floor stock.• Process customer returns.• Ensure that each customer receives… Show more • Sales: recommend, select, and help locate or obtain merchandise based on customer needs and desires.• Cashier: compute sales prices, total purchases and receive and process cash or credit payment• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Check inventory and assist in processing and replenishing merchandise and monitoring floor stock.• Process customer returns.• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.• Prepare and file customer contracts.• Respond efficiently and effectively to all Management and Customer needs. Show less