Customer Care Representative
Current- Prepare, process and submit purchase requests for spare part orders to manufacturer.
- Build customer loyalty and confidence by ensuring customer needs are met in a timely manner. Enter orders; answer questions; resolve problems; follow-up to ensure promised deliveries were made; advise customers of.
- File claims for damaged and missing items.
- Use proper telephone etiquette and techniques to answer… Show more
- Use proper telephone etiquette and techniques to answer customer service telephone calls in a timely, polite and professional manner.
- Verify shipment of merchandise and provide tracking information.