• Supports the monitoring and evaluation of grantee effectiveness and conducts rigorous due diligence through regular review and analysis of grantee reports, and evaluation of progress against commitments. • Builds and maintains relationships with key grantmaking partners.• Advances the fund’s communications strategy and coordinates funder relationships, including regular reporting of grantee wins as well as developing briefings and project updates. • Leads the development and implementation of metric evaluation and monitoring across the fund's entire grantmaking portfolio.

• Leads project management for 15 clients in the environment and climate change sector on training and end-to-end processes while ensuring compliancy on all core operational workflows including administration of highly complex international expenditure responsibility grant dockets as well as streamlining the creation, negotiation, execution, compliance, storage, budget tracking, and renewals of contracts• Serves as the key point of contact for relationship management, problem solving, and escalation of challenges for clients ranging in yearly budget from $1 million - $30 million

• Directly managed performance of 10 sales representatives through training, development, and evaluating work quality to meet department standards for customer outcomes• Forecasted, planned, and indirectly supervised operational capacity of 50+ sales representatives to meet responsiveness goals and budget • Generated operational metric reports to identify trends and process improvements• Identified and implemented process, operational, and training improvements leveraging agile project management frameworks

• Supervised physical distribution operation to fulfill customer orders in line with KPIs • Ensured organizational, regulatory, safety, and compliance standards were consistently met • Identified opportunities for process and operational improvements. Key successes include: re-designed warehouse recycling flow to reduce facility waste and overhead; improved freight ergonomics practices to eliminate manual lifting during packing process

• Designed, implemented, and managed a new privacy program in line with GDPR regulation while executing existing Business Analyst responsibilities

• Managed enterprise-wide CRM implementation project for data management and team administration including budgeting, scope checks, and progress reports • Led agile implementation of system changes to align with business needs including user experience testing and translating technical requirements• Generated monthly financial progress reports and quarterly business intelligence dashboards • Conducted analysis on client attrition, engagement with key client segments, regional positioning, and financial forecasting for C-suite and product design team

• Managed CRM software implementation project from sourcing to adoption • Conducted financial analysis and industry research for potential social impact investments• Monitored existing investments, fund impact, and performance

• Wrote briefings and presentations for C-suite on potential investments • Led annual department budget forecasting

• Led scheduling of international meetings and travel coordination, visa procurement, and operational logistics for internationally dispersed investment team • Processed payments and supported fund compliance

• Re-designed and maintained intranet site on SharePoint• Wrote, designed, and managed internal newsletters• On-boarded new hires and assisted with annual budget logistics

• Assisted in expanding donor base for the environmental law industry’s largest annual event • Coordinated planning and execution of donor events