Full-Time Sales Associate
CurrentAttended the Jeb Blount Sales Gravy Training Seminar in Spring 2016 and Summer 2015Provides exceptional customer service to individuals visiting the Nex-Tech Wireless store, including greeting customers, answering phones and assessing their needs.Exceeds monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.Participates in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.Completes accurate paperwork and transactions according to company policies and procedures.Ensures maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.Assists in other tasks, duties, or projects as assigned by management. Assists customers with service activation, changes and bill payments, responding to billing inquires, equipment replacement, selling accessories and processing price plan changes and upgrades.Builds customers confidence by making their experience comfortable, simple and solving their issues.Engages in service selling and fitting the customer with the appropriate total technology solution.