Jacy Johnson Email & Phone Number

Davenport, Ia, Us

- Create an upscale environment for customers in tasting rooms at both the Davenport & Le Claire, Iowa locations.- Collaborate with team members to provide customers with a fine wine experience.- Inform and increase customer knowledge about Wide River wines.- Market Wide River wines and merchandise to increase revenue for the brand.- Develop and maintain relationships with customers to expand and sustain consumer loyalty.

Bettendorf, Ia, Us

- Secured local corporate accounts, group blocks and national accounts through the brand and a variety of leisure and SMERF business with focus on hotel room sales and small to mid-scale events.- Generated business through outbound phone calls, outside sales calls to prospective clients and onsite tours of the hotel.- Created and submitted bid proposals from RFPs received from Marriott One Source, Visit Quad Cities, Hotel Planner and CVENT.- Utilized third party event planning sites, Eventective and HotelPlanner, to solicit potential prospects.- Collaborated with hotel departments to ensure the proper planning, execution and follow up of all bookings.- Detailed all aspects of events through in-person, email and phone correspondence.- Obtained all pertinent information and approved and finalized price negotiations with clients.- Maintained detailed client communication records to ensure timely follow-up and re-booking opportunities.- Responsible for achieving annual sales goals and monthly budgetary figures.- Operated FOSSE PMS to make reservations, confirm availability based on room inventory, and create and routinely adjust group block details.- Operated Innfusion tracking software to log daily sales activities and create event orders and client agreements.- Generated social media advertisements, weekly posts, and activity on the Courtyard Bettendorf Facebook account.

- Coordinated the planning of events including weddings, meetings, corporate and non-profit functions, and other special events. - Responded to all facility and scheduling inquiries, conducted tours of property and managed all booking details for potential and present clients.- Managed wedding client catering tastings and event detail meetings for all events. - Generated social media advertisements, weekly posts, and activity on Facebook and Instagram for The Bend Event Center’s account. - Created marketing material, portfolio packets, and infographics to be distributed on social media platforms and business webpage. - Managed WeddingWire & Zola wedding event planning platforms for The Bend Event Center.- Created event contracts and negotiated terms and conditions for each individual contract with the client. - Create catering menus, dinner service orders, and detailed floor plans for all events.- Responsible for overseeing banquet staff during events, as well as communicating with clients throughout the duration of the event. - Worked directly with vendors within the wedding and event industry to coordinate event details weeks leading up to and on the day of the event to ensure quality performance. - Oversaw general maintenance of the venue, including coordinating with outside contractors as needed. - Communicated daily with the accounting department regarding client payments, invoicing and billing from the client and outside contracted vendors for all events, and weekly revenue management.

- Served as a member at large on the QCLA Executive Board.- Attended and supported QCLA events.

Moline, Illinois, Us

- Served as a liaison between Vibrant Arena catering and event operation departments.- Provided leadership and assistance to Event Coordinator at conference center meetings, weddings, conferences, and special events.- Provided administrative support to Vibrant Arena Executive and Asst. Executive Directors, Wyndham and Element Directors of Sales, and C-Two Executive Director of Sales & Marketing.- Engaged in weekly sales meetings at Wyndham and Element to discuss current property status, sales strategies, and goals to drive revenue and property performance.- Reviewed call sheets and phone potential clients, respond to event inquiries and confirm conference center and hotel room availability.- Scheduled appointments for outside calls and new business solicitation.- Conducted site visits at all properties.- Operated OPERA Cloud Hotel PMS to make reservations, confirm availability based on room inventory, and create and routinely adjust group block details.- Operated STS-R tracking software to log daily sales activity, generate weekly sales reports, and create client agreements.- Distributed a calendar of events to all Vibrant Arena building employees.- Created and submitted bid proposals from RFPs received from Visit Quad Cities and Cvent on behalf of all properties.- Utilized third-party event planning sites (Eventective, WeddingWire, HotelPlanner) to solicit potential prospects and submit bid proposals for all properties.- Established relationships with local vendors to grow positive rapport and client referrals.- Engaged in sales blitzes and trade shows to drive brand and community awareness while marketing all properties to attendees.- Managed social media platforms for all properties to increase community awareness and user engagement while driving traffic to media accounts (Facebook & Instagram).- Created marketing material and infographics to be distributed throughout all properties buildings, website platforms, and media accounts.

- Created weekly Facebook posts featuring paid property members.- Visited properties and collaborated with hotel staff members onfeatured Facebook posts highlighting their properties.- Attended and supported QCLA events.

Rock Island, Il, Us

- Assisted in planning and executing large-scale fundraising events.- Designed social media content, analyzed and restructured the brand’s online presence on Facebook and Instagram.- Created analytic-based marketing ads to increase community awareness and guest attendance while evaluating ad performance.- Scheduled and distributed social media content on an online calendar.

Macomb, Il, Us

- Created promotional material for the organization that included flyers, brochures, and infographic media content. - Managed the Instagram account for the student organization.

- Provided a high level of customer service in a fast-paced restaurant environment. - Marketed items and specials, upselling to create profit for the business. - Resolved customer concerns and questions about various menu items. - Multitasked to achieve satisfaction and retention from customers.

Davenport, Iowa, Us

Charleston, Il, Us

- Spoke with Alumni and updated them on their academic department's current progress for the year. - Persuaded Alumni to make an annual donation to their academic department for the year. - Entered alumni's confidential information into a computer database. - Competed and strategized with co-workers on generated earnings for various EIU departments.

Indianapolis, Indiana, Us

- Marketed events to chapter executive board for vote and approval. - Organized events for local chapter of 25 members and additional guests. - Planned and coordinated events with local businesses within the Charleston community by means of contract. - Marketed events to various businesses in one-on-one in-depth meetings.

Charleston, Il, Us

- Monitored students prior to granting access to facility. - Administered supplies and equipment to students. - Monitored students as they participated in recreation center activities and the use of facility equipment. - Cleaned facility equipment.

Communication, Communication / Marketing

Corporate Communication / Public Relations

High School Diploma