Exceptional communication skills for building relationships with a diverse clientele. Experience in conducting jewelry appraisals, inspections, and handling custom orders to suit client preferences. Most important is the emphasis on providing a high-quality, luxury customer service.

Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions. Understand the communication needs of mid-sized business customers, and designs solution to meet those unique business needs.

Responding to customer inquiries via phone, email and chat. Resolve customer complaints and issue in a timely and professional manner.

I worked in different branches for this company; G.S downtown – Geox Verdun - G.S CITY CENTER. I also worked in different positions as cashier, salesman and assistant manager.