A multiple customer facing role serving as subject matter expert and trusted adviser for Security related deliverables, changes, vulnerability management, risks, incidents, concerns and escalations for customer and Computacenter within the Energy, Health/Pharmaceutical, Engineering and Finance sectors while holding various security vetting levels.

Delivering IT products, managed services and solutions to over 3,500 clients across small to medium sized businesses and all areas of the public sector (MSP)Employed into a team of technical Project Managers to coordinate operational and infrastructure deployments for varied customers in their portfolio. Liaising with ITIL based departments for install and performed remote operations, assisted with customer estate mitigations, installations and general management.

Emerging Cyber Security firm which experienced growth from entrepreneurial efforts needing business structure and processes to stabilise towards further expansion and management change.

A training specialist for school students, jobseekers and businesses to upskill throughinnovative and motivational learning. They had an urgent need to replace their outgoing IT Manager so I engaged in helping in this transition. I built and tutored an IT support team, put process impovements in place and finally recruited my replacement as I moved to a new opportunity directly within Cyber Security.

I gained an outstanding record of success at HME Technology, where I grew the business, improved profitability, transformed the culture and streamlined operations. I have been instrumental in building the company’s reputation for outstanding, personal customer service and delivering high quality products that are in line with current educational standards and thinking following security and IT best practises. With responsibilities that encompass every function of the organisation, I gained the practical experience and training to understand what is needed and what needs to change to make a business thrive and grow. I am systematic, methodical and organised, with a management style and interpersonal skills which effectively motivate, inspire and coach people at all levels. I feel it is vital for children to be involved with Design & Technology and IT at an early age as it is the best start possible for them to explore some of their innate skills. To this aim I fostered a relationship with the charitable group the Imagineering Foundation (www.imagineeringclubs.co.uk) that provide 'hands-on' after school clubs for 8 to 16 year olds using engineering and IT kits and models that I organised for HME Technology to supply and coordinate with clubs.Outside of work I enjoy hiking, Rugby Union, technology and the chance to fix things.

HME manufactures and delivers technical solutions for educational institutions nationally and internationally. Good equipment in schools is the starting point of investing in the future of British engineering and IT. Young people of all abilities and interests benefit from developing these skills which are vital to so many jobs Such studies and careers today are a progressive area of design, IT and manufacturing in this world of high technology and automation.As IT and Business Systems Director, I have a very wide remit and have been instrumental in the company’s international success for the last 12 years. I was the driving force behind growing the business and increasing profitability, in a very price sensitive market. I have proactively analysed and streamlined processes, and introduced new revenue streams and initiatives such as the ‘Imagineering club’, which raised our profile as well as supporting our commitment to inspiring students about engineering, IT and science as a career. As a people manager, my style is empowering and democratic and I transformed the company’s culture from reactive to proactive and customer focussed with a reputation for exceptional after sales service and long-term relationships with our clients. I also made significant improvements to productivity by improving business processes and technology, and lead sales and marketing introducing new ranges and branding. My role touches every part of the business and encompasses financial management, HR and people management, change management, project management, IT, Security, BCM, operations, Quality, logistics, sales and marketing on a national and international basis.

The focus of the role was driving strategy and growth according to the business plan, which included looking at ways of reducing costs, security, data protection, improving procedures, controlling and forecasting finance and effective marketing. I also managed all IT systems day to day, security and the technical arm of the businesses information integrity and supervised six administrators.After a Management Buy Out in 1999, the position evolved greatly and grew into all aspects of running the business. I automated, streamlined or outsourced many functions allowing us to focus on core business and made improvements such as automation of management reporting and bringing IT training in-house to reduce external provider costs. I greatly valued my time at Listgrove, as it gave me the opportunity to examine and refine many aspects of the business, and develop my skills in many different areas

Contract roles in Systems Analysis, Sys Admin, Audit, IT Training, Sales Coordination and Recruitment for companies including Rolls-Royce, East Mids Electricity, The National Grid, Select Recruitment and Logica.