Jada Collier Email & Phone Number

Lithonia, Georgia, United States

Coordinated verification and filling of more than 150+ daily prescriptions in high-volume retail pharmacySet up and modify patient profiles in the RXconnect system to include current information.Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.Monitored ordering of pharmacy medication stock to streamline inventory and overheadVerified patient data and billing information to avoid erroneous bills.Responded to customer questions and concerns and acted as an advocate for their service and needs.

Morrow, Georgia, United States

Oversee ophthalmic clinical trials (Glaucomas, Blepharitis, etc), ensuring protocol compliance.Manage IRB submissions, amendments and reviews in Advarra.Coordinate monitoring visits, SAE reporting and query resolutions. Maintain data accuracy in EDC and complete case reports. Collaborate with principal investigators on study procedures and billing.Develop strategies for participants recruitment and retention. Screen medical records for eligible participants based on criteria.

United States

Offer online and in-person academic support to college students studying in biology, chemistry, and mathematics courses. Facilitate student understanding of course material by employing individualized mentorship approaches.Maintain accurate and timely records of student progress through daily documentation of tutorial interactions.

United States

Manage patient intake by greeting patients, performing check-in procedures, verifying insurance, and preparing medical chartsCoordinate patient check-out by scheduling follow-up appointments, facilitating referrals, and verifying prescriptions as per individual requirementsProcess and relay communication between patients, administrative stat, and other medical offices, ensuring clear and timely message exchange

United States

Demonstrated exceptional customer service by warmly greeting clients and efficiently matching them with appropriate tax professionals based on their specific needsManaged a dynamic scheduling system to accommodate client preferences, enhancing overall satisfaction and streamlining app processEnsured comprehensive client care by addressing immediate concerns and anticipating future needs during departure, contributing to a seamless customer experience Maintained comprehensive and confidential records and office schedules, contributing to a well-organized and efficient office environment