Jada Gray
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Jada Gray Email & Phone Number

Student at Southern New Hampshire University / Customer Service Representative at Pepco at Pepco Holdings
Location: United States 3 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Pepco Holdings
Role
Student at Southern New Hampshire University / Customer Service Representative at Pepco
Location
United States
Company size
1797 employees

Who is Jada Gray? Overview

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Quick answer

Jada Gray is listed as Student at Southern New Hampshire University / Customer Service Representative at Pepco at Pepco Holdings, a with 1797 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Jada Gray.

Jada Gray previously worked as Customer Service Representative at Pepco Holdings and Executive Administrative Assistant at Glad I Know Inc.. Jada Gray holds Bachelor Of Arts - Ba, Communication, General, 3.8 from Southern New Hampshire University.

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Email format at Pepco Holdings

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Pepco Holdings

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Profile bio

About Jada Gray

I am a dedicated and versatile professional with a robust background in customer service, administrative support, reception duties, and more. My experience includes effectively managing customer inquiries, promptly resolving issues, and ensuring a welcoming and efficient environment for all. I excel in organizational tasks, possess exceptional communication skills, and have a knack for problem-solving. In my current position, I have contributed to the company newsletter, publishing content each month for internal stakeholders. I have also participated in group projects that require critical and creative thinking to generate improvements for the company processes. Currently, I am furthering my expertise by pursuing a Bachelor's Degree in Communication Studies at Southern New Hampshire University, aiming to enhance my abilities and contribute even more effectively to future roles.

Current workplace

Jada Gray's current company

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Pepco Holdings
Pepco Holdings
Student at Southern New Hampshire University / Customer Service Representative at Pepco
washington, district of columbia, united states
Website
pepcoholdings.com
Employees
1797
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3 roles

Jada Gray work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Current
Pepco Holdings

Maryland, United States

· Managed inbound/outbound customer calls, resolving billing and service inquiries.· Assisted with account setup and updates.· Investigated and resolved customer complaints, coordinating with other departments.· Processed payments and explained billing policies and procedures to business partners.· Provided business partners with electricity conservation tips to lower energy usage and bill costs.· Prioritized, handled and participated in special projects/tasks.· Utilized Microsoft Word, Excel, PowerPoint, Outlook, SAP, Customer 360, and IIPS proficiently.· Educated customers on resources available to the community.

Jul 2023 - Present

Executive Administrative Assistant

Glad I Know Inc.

Los Angeles, California, United States

· Handled inquiries, scheduled appointments and meetings, and filled other office support functions.· Handled confidential information with discretion.· Provided general office and secretarial support to the CEO.· Responded to, and resolved inquiries, concerns, and complaints.· Facilitated communication between senior executives and internal/external contacts.· Monitored budget activities and analyzed trends.· Trained new customer service representatives on best practices and company procedures.· Participates in or handles special projects as appropriate.

May 2022 - Apr 2024

Receptionist

Burns Recreational Center

Los Angeles, California, United States

· Greeted and assisted visitors and members with inquiries.· Managed phone calls and directed calls to appropriate staff.· Maintained the front desk, ensuring a welcoming environment.· Provided general office support.· Provided informative training to new hires.

Sep 2022 - Dec 2022
Team & coworkers

Colleagues at Pepco Holdings

Other employees you can reach at pepcoholdings.com. View company contacts for 1797 employees →

PM Pradeep Maharana Pradeep Maharana Colleague at Pepco HoldingsDelhi, India View → HC Holly Cobb Holly Cobb Colleague at Pepco HoldingsWilmington, Delaware, United States View → BR Barbara Rountree (Stedman) Barbara Rountree (Stedman) Colleague at Pepco HoldingsOwings, Maryland, United States View → KL Kim Laan Kim Laan Colleague at Pepco HoldingsAlmere, Flevoland, Netherlands View → JN Julie Nagorka Julie Nagorka Colleague at Pepco HoldingsUtica, Michigan, United States View → CL Clarence Landers Clarence Landers Colleague at Pepco HoldingsEllicott City, Maryland, United States View → JZ Jay Ziminsky Jay Ziminsky Colleague at Pepco HoldingsMiddletown, Delaware, United States View → JA Julio Appenzeller Julio Appenzeller Colleague at Pepco HoldingsKenner, Louisiana, United States View → JK Jerry Kilpatrick Jerry Kilpatrick Colleague at Pepco HoldingsGreater Philadelphia, United States View → RR Ralph Richards Ralph Richards Colleague at Pepco HoldingsPitman, New Jersey, United States View →
3 education records

Jada Gray education

Bachelor Of Arts - Ba, Communication, General

Loyola Marymount University

Activities and Societies: Agape Service Organization, Black Student Union, Sisters in Solidarity, SURP, Orientation Leader

FAQ

Frequently asked questions about Jada Gray

Quick answers generated from the profile data available on this page.

What company does Jada Gray work for?

Jada Gray works for Pepco Holdings.

What is Jada Gray's role at Pepco Holdings?

Jada Gray is listed as Student at Southern New Hampshire University / Customer Service Representative at Pepco at Pepco Holdings.

Where is Jada Gray based?

Jada Gray is based in United States while working with Pepco Holdings.

What companies has Jada Gray worked for?

Jada Gray has worked for Pepco Holdings, Glad I Know Inc., and Burns Recreational Center.

Who are Jada Gray's colleagues at Pepco Holdings?

Jada Gray's colleagues at Pepco Holdings include Pradeep Maharana, Holly Cobb, Barbara Rountree (Stedman), Kim Laan, and Julie Nagorka.

How can I contact Jada Gray?

You can use AeroLeads to view verified contact signals for Jada Gray at Pepco Holdings, including work email, phone, and LinkedIn data when available.

What schools did Jada Gray attend?

Jada Gray holds Bachelor Of Arts - Ba, Communication, General, 3.8 from Southern New Hampshire University.

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