Jada Simpson Email & Phone Number

Chanhassen, Minnesota, United States

• Standardize and develop new test methods by utilizing a broad range of analytical techniques, including both destructive and non-destructive testing as well as validating existing test methods for internal application.• Utilize customer feedback to drive improvements in customer service and optimize testing processes.• Provide training to lab personnel, marketing, and sales teams, and deliver internal presentations.• Conduct customer presentations and consultations on best practices, lead visits and training sessions, and oversee technical training and talent development for strategic initiatives and breakthrough technologies.• Support and ensure the completion of Root Cause Analysis (RCA) and Corrective Action Plans (CAP) for customer complaints and overall product performance issues.• Employ consultative skills when engaging with customers to build trust and ensure transparency in managing their incidents.• Communicate and consult with AE field roles, Key Account Managers (KAMs), project teams, and customers.• Lead and manage both internal and external technical requests and projects through laboratory testing and assessment for customers.• Deliver technical support for both new and existing products by optimizing material application processes and directly assisting customers to troubleshoot and resolve product and process issues.

Chanhassen, Minnesota, United States

Madison Heights, Michigan, United States

• Provide technical support to customers through lab-based and customer-facing activities, such as performance validation and product data generation for new product introductions, as well as developing test methods for new applications.• Participate in continuous training to deepen understanding of multiple adhesive technologies and markets across automotive strategic business units. • Collaborate with cross-functional colleagues in functions such as sales, product development, marketing, and others to resolve key technical challenges.

Tampa, Florida, United States

Tampa, Florida, United States

* Provides overall vision for the organization chapter for the year.* Prepare and conduct Executive Board Meetings* Oversee General Body Meetings* Represent and advocate for the organization at both on-campus and off-campus events as well as to the chapter on the regional and national level* Appoint and remove all chairpersons and members of all committees, with the advice and consent of the Executive Board

Tampa, Florida, United States

 Organization mission: To increase the number of culturally responsible black engineers who excel academically, succeed professionally and positively impacts the community Serves as the main line of communication between the chapter’s executive board and its members to ensure optimal communication and chapter performance.

Tampa, Florida, United States

 Manages a team of 3-5 members by assigning tasks that will maximize their efficiency and ensuring they get tasks done in a timely manner. First line of communication between the clients and the professional staff, therefore, have to problem solve and think quickly on feet to ensure the buildings protocols and policies are adhered to as well as satisfying the clients needs as much as possible. Supervisors the other student departments to ensure the smooth day to day operation of the building, by catering to needs of patrons and the maintenance of the building, as well as ensuring the other student workers are timely and efficient.

Tampa, Florida, United States

Aided new domestic transfer students to seamlessly transition into life as a student at the University of South Florida by providing excellent customer services skills, leading groups of students through various activities, tours and facilitate discussion with large groups of people as well as ensure longevity by encouraging resources offered by the institution.