• Collaborate with HR team members and department managers to create, update, and maintain standardized job descriptions across the organization and develop career ladders to provide transparency within the company.• Ensure all job descriptions are comprehensive, consistent, aligned with company formatting standards, and comply with legal requirements to support the transition towards a structured pay-level system.• Conduct data analysis in human resource information systems (HRIS) and assist with compensation and salary profiling.• Develop materials and assist with preparation efforts for the annual Employee Engagement Survey.• Contribute to the overall HR strategy by updating and maintaining accurate documentation critical to the company's growth and pay-level system implementation.

• Collaborating with cross-functional teams, including human resources, operations, risk management, billing and transportation.• Undertaking a meaningful project focusing on process improvement, efficiency, revenue generation, and cost savings. Deliver a final presentation on project results and recommendations to senior leadership.• Receive guidance and mentorship from department managers.• Developing a comprehensive understanding of the distribution industry and the importance of an effective supply chain.

• Manage tasks with a sharp focus on time-sensitive deliverables, ensuring efficient project execution and timely completion.• Maintain detailed notes to track requests and deliverables from internal and client meetings, enhancing information retrieval. • Provide valuable feedback and insights on creative concepts and ideas.• Participate in weekly team calls, fostering communication and collaboration within cross-functional teams to achieve project objectives.• Demonstrate adaptability by efficiently fulfilling delegated duties, contributing to the overall success of projects and initiatives.

• Efficiently managed guest check-in and check-out processes, ensuring a seamless and positive experience for guests.• Utilized effective communication skills to handle guest inquiries, requests, and concerns, resulting in a high level of guest satisfaction and positive reviews.• Facilitated effective communication between various hotel departments, optimizing overall operational efficiency and ensuring a coordinated guest experience.• Handled financial transactions, including cash handling and credit card processing, with precision and attention to detail.

• Collaborated with the housekeeping team to prioritize tasks and enhance overall operational efficiency.• Achieved efficient and timely set-up and turnover of meeting/event space, ensuring a seamless and welcoming experience for hotel guests. • Managed and replenished housekeeping supplies with meticulous attention to detail, contributing to the overall cleanliness and functionality of guest rooms.