Jade Beard Email & Phone Number

Scunthorpe, England, United Kingdom

As a member of the Dotcom Team, I was responsible for picking and pacing orders for online customers. I worked to department deadlines and personal targets every day and was able to develop my retail skills significantly due to the unique effects the pandemic had on supermarkets. I also requested and received additional training so that I was able to take on extra shifts on the check outs and the firework display.

Specialising in hardware and licensing, I acted as the central point of contact for all staff, customers, engineers, consultants and suppliers throughout the duration of all IT solution projects assigned to me. In addition to this I was also responsible for sourcing and organising all stock and resources required for these projects.This role required me to be able to work in extreme high pressured situations, handle multiple competing priorities and demonstrate accuracy with strong attention to detail.As well as taking care of customer orders, I was also responsible for deliveries, administration and accountancy, scheduling Proactive Essential Maintenance contracts and managing internal price books.

Barton Upon Humber, England, United Kingdom

As an installation coordinator it was my role to manage an order bank of installation jobs, delivering exceptional levels of service tailor made to each of the customer’s requirements. My role required me to have excellent relationships with both customers and sub-contracted Installers.In addition to working to my own order bank, I also worked regularly within other departments in the Customer Services Team to assist with work load and help to achieve targets.This included carrying out my primary role in other regions but also stepping into a different role resolving issues with customers who were at different stages of their installation journey and executing first call resolution where possible.I also performed other admin tasks such as placing orders, taking payments, generating reports when required and keeping on constant communication with the showrooms across my region to ensure all issues were addressed and resolved.

Doncaster, England, United Kingdom

As a Department Manager I was responsible for the sales and profit goals in store through setting action plans for my departments and delivering an excellent customer experience.Regularly analysing figures and in store goals in order to maximise sales, it was my responsibility to plan in the correct hours and delegate throughout the store to achieve targets.I was also responsible for recruitment, training, development and succession planning, constantly managing the performance of my team and providing feedback, action plans and follow ups.

York, England, United Kingdom

As a Visual Merchandiser I was responsible for all of the window and in-store displays.My daily routines included creating and maintaining inspirational garment presentations reflective of current trends, reacting to sales figures and coming up with action plans in order to meet and exceed store goals and targets. I was also responsible for seeking and training talent in store for progression in the visual career.

York, England, United Kingdom

Beginning as a 20-hour Sales Assistant I progressed to full time which lead to an extra responsible position in store.My main duties included customer service, maintaining a tidy shop floor and following daily routines to meet targets.During my time as an Extra Responsible, I also travelled the country supporting other stores during new store openings and busy periods.

Scunthorpe, England, United Kingdom

I received Supervisory training within 6 months. This role included controlling a fair distribution of jobs and delegation of responsibilities amongst a large team.

Scunthorpe, England, United Kingdom

My main roles within the Customer Service Team were processing refunds and exchanges.

Scunthorpe, England, United Kingdom

Foundation Degree, Sport Exercise And Coaching Science

A-Level, Law, A-C

Law, Psychology and English Literature

Gcse, A*-C

Including English, Mathematics and Science