Jade Boyd Email & Phone Number

Birmingham, Alabama, United States

Birmingham, Alabama

Deliver end-user training on all Firm-standard software and hardware for both newly hired employees and existing lawyers and staff; Plan for and deliver one-on-one technical training and performance coaching; Provide technical and operational support during the design, development, evaluation, and promotion of training and related initiatives of the Firm.

Supervise day to day activities of the banking center in order to ensure maximum profit and minimal losses. Supervise the sales staff as well as branch associates to encourage achievement of sales goals and to reduce risk. Monitor the progress of the banking center with regards to monthly, quarterly and annual goals to be certain that all goals will be met, and to make adjustments as necessary. Encourage staff through coaching and leadership to increase profitability.Manage operations… Show more Supervise day to day activities of the banking center in order to ensure maximum profit and minimal losses. Supervise the sales staff as well as branch associates to encourage achievement of sales goals and to reduce risk. Monitor the progress of the banking center with regards to monthly, quarterly and annual goals to be certain that all goals will be met, and to make adjustments as necessary. Encourage staff through coaching and leadership to increase profitability.Manage operations to make sure the branch is compliant with Federal Regulations as well as bank policies. Ensure that the banking center exceeds expectations on internal audits in preparation for external audits. Develop strong relationships with clients, making it my aim to help them achieve their financial goals by using tools provided by the bank to help clients more efficiently, and to earn revenue for the branch. Licensed Banker, offering non-bank solutions to fit client’s needs.Locate potential issues before they become problems to make the banking experience as seamless and painless as possible for my clients.Assess a client’s current and future needs by fully profiling in order to match their needs with the banks products and services. Providing outstanding customer service in order to build trust and reliance with my clients while responding to their needs. Show less

Ensured that International orders were processed in a timely manner, flowing from proposal to final shipment seamlessly. Confirmed that payment and shipping terms agreed to by customer were in accordance with the proposal. Invoiced international customers for payment in order to assure that there were no delays in shipment. Verified that all export documents met specified country’s importation criteria, in particular import licenses and letters of credit. Communicated with our… Show more Ensured that International orders were processed in a timely manner, flowing from proposal to final shipment seamlessly. Confirmed that payment and shipping terms agreed to by customer were in accordance with the proposal. Invoiced international customers for payment in order to assure that there were no delays in shipment. Verified that all export documents met specified country’s importation criteria, in particular import licenses and letters of credit. Communicated with our freight forwarder, steamship line, and trucking company- all stages of the shipping process- in an effort to foresee and avoid any problems.Planned future expeditions, and notified customers of shipment details as they became available.Interacted verbally as well as through written correspondence on a daily basis with international customers, mainly from French speaking countries, about their orders and any problems they may have had. Acted as a liaison between the customer and the company, while endeavoring to handle the customers’ needs, and being attentive to Continental Eagle’s interests. Being the point of contact for French speaking customers and strengthening relationships between Continental Eagle and them. Show less