Jade Eilers Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas, United States

- Responsible for managing company wide KPI on site and remote work. - Solely responsible for uploading new leads to the dialer per day- Provided direct feedback to CEO on processes or opportunities.- Assisted CEO with new ways to improve company standards.- Responsible for creating and managing shift times. - Responsible for adding and updating appointments to the calendars.- Directly responsible for receiving feedback from consultants from appointments.- Consistently run training's and huddles to improve team performance.

- Responsible for managing my teams KPI in dials. - Responsible the KPI in show rate. 10 shows a week minimum. - Assisted with on boarding new hires to be fully versed in scripts. - Providing feedback and coaching for the development of the team.

Austin, Texas, United States

- Responsible for managing my daily dials 200 – 300 for KPI. - Responsible for setting my own appointments 3 per week minimum. - Ensured my appointments well confirm for the show of an appointments - Adhering to company policy and guidelines always.- Exceed performance expectations

Austin, Texas Area

- Responsible for managing department KPI reports. - Providing feedback and coaching for the development of supervisors.- Responsible with growth and development for supervisors.- Responsible for developing the advance support leaders.- Assisted the management team with creating and the execution of developing plans to increase performance for leadership and team members. - Directly responsible for the advanced support leadership team’s growth for the next level to reach department supervisor. - Responsible for creating new processes for department guidelines and leadership.- Technical advisor to colleagues and customers in unique situations requiring creative solutions.

Austin, Texas Area

- Ensure activation and integration of over 1200 fresh accounts per month (customers within their 30 day cancel window).- Actively working to find resolutions for over 100 at risk accounts per month in an effort to save business.- Coach and develop team members to improve abilities in securing and closing accounts, as well as resolving issues and saving at risk customers. - Assist customers with installing the home security systems - Coach and develop added sales training for team members for the newly acquired customers.- Responsible for managing team KPI reports. - Technical advisor to colleagues and customers in unique situations requiring creative solutions

Austin, Texas

- Responsible for managing team KPI reports. - Providing feedback and coaching for the development of team members.- Responsible for developing the advance support leaders.- Assist customers with troubleshooting their security system- Conducting call audits for the quality of calls for team members.- Technical advisor to colleagues and customers in unique situations requiring creative solutions

Austin, Texas, United States

- Responsible for providing coaching and development to team members- Responsible for resolving customer complaints- Assist customers with troubleshooting their security system- Conducting equipment audits for various departments.- Working with field technicians on system installations and troubleshooting.- Technical advisor to colleagues and customers in unique situations requiring creative solutions

Austin, Texas

- Assist customers with troubleshooting their alarm system- Provide excellent customer service to all customers- Exceed the standard for quality scores - Responsible for installing hardwired systems for 2g Campaign- Exceeded performance expectations.