Jade Kirkham Email & Phone Number

Everett, Wa, Us

Everett, Washington, United States

Team ERPResponsible for managing Laravel Application as well as creating and running scripts to Activate SKUs, Retire SKUs, Confirm Orders, among other tasks and scripts in the Laravel DatabaseCurrently working on a plan to update AngularJS application for Customer Service, which is now End of Life, to a more modern and stable framework.

I decided I had enough Customer Relations experience and decided to make a shift into a different field. I spent 2 years working as a Residential and Commercial Electrical Apprentice for a smaller company where I was expected to learn the trade quickly and to be responsible for my portion of work. I also went through 2 semesters of Electrical College at MTECH before switching back to an IT field

Provo, Utah Area

As a Case Manager, I would receive an amount of "escalated" issues daily that I was responsible to resolve and follow-up on in a timely fashion.

Provo, Utah Area

I worked for Frontier Communications on a project for Capital One where I would handle inbound calls regarding customers accounts, credit cards, and interest rates. I was also selected to be apart of several smaller projects to try and make Customer Service within Capital One updated company-wide

Worked as a Computer Technician, remotely connecting to customers computers to run scans, diagnose issues and resolve any found malware.

After High School, I worked as a Customer Service Representative for a Nutritional Company. Here I worked up to a specialized role where successful customers in the NW region would contact me directly for assistance.

Web Development

High School Diploma, General Studies

Activities and Societies: Skills USA - Entrepreneur