Jade Knapman Email & Phone Number

Bristol, Gb

Bristol, England, United Kingdom

Weston-Super-Mare, England, United Kingdom

Wells, England, United Kingdom

Bristol, England, United Kingdom

• Successfully designing imperative HR documents and processes.• Implementing processes to ensure legal compliance• Documents included employee handbook, health and safety documents, induction pack, job specific training and general training. • Conducting team training to 35 employees, inclusive of all organisational senior managers• Remaining up to date with employment law by being an associate member of the CIPD.• Continual advice given on multiple ER queries.• Conducting whole organsational HRIS training.• Managed a project to increase employee retention – inclusive of employee surveys, industry research, implementation, collaboration with various stakeholders and follow up surveys to measure effectiveness

Bristol, United Kingdom

• Key Talent Manager for an area of 14 stores in the South West Area.• Managing all internal talent, at all store levels: a total of 350 employees• Delivered an effective talent pipeline throughout the area, ensuring the right people were positioned in the right roles.• Manage ER queries and provide HR area support, to other managers• Manage both operational and HR functions & systems for the store. • Ensuring deliverance of company KPI’s was essential to achieving top performing store.• Responsibilities included recruitment, onboarding, performance management, talent management, implementing store standards, driving availability, meeting company targets, appraisals.• Conducting new HRIS training to all managers across the area.• Nominated manager trainer: conducting all trainee manager induction and training. • Recognised an opportunity, negotiated with senior stakeholders and implemented a new process that resulted in a direct sales performance impact and created 3 new instore job roles.

Bristol, United Kingdom

United Kingdom

• This role consisted of managing a team of 80 employees within a single site. • Employee scheduling, performance and absence management, coaching and development, wage management, employee appraisals, training and development. • Recruitment was also a key element of the role. Including initial assessment day observations, 1:1 interviews, induction, continuous coaching and further 1:1s.• Efficient communication of KPI’s was imperative, to ensure the team were aware of their achievements and areas of improvement.• Training department & senior managers on the internal scheduling systems, ensuring they deliver schedule targets & compliance.