Jade Metzger, Ph.D. Email and Phone Number
I am an accomplished researcher and educator with experience in qualitative research methods, program evaluation, and facilitating inclusive and collaborative learning environments. My expertise spans queer, feminist, and disability content; inclusive and transparent STEM education; conflict resolution and consensus building; virtual community building strategies; and creating inclusive learning environments via Universal Design, Backwards Course Design, and Transparency in Teaching and Learning.As a research associate for the Institute for Human Development at Northern Arizona University, I help manage federally funded projects focused on improving post-secondary environments for people with disabilities. I use interviews, focus groups, surveys, and scoping reviews to answer questions about how programs are operating and how they can improve. In addition to my research accomplishments, I have taught communication courses at both the undergraduate and graduate levels with a focus on public speaking, professional communication, communication theory, conflict management, and privacy communication management. I strive to create inclusive classroom experiences that empower students by applying critical pedagogy frameworks. I mentor students, particularly disabled students in STEM fields and neurodivergent students through research projects. As a neurodivergent, queer scholar I want more research with us, by us, rather than research about us. My mentoring efforts have been recognized through awards such as Northern Arizona University's Commission on Disability Access and Design Staff Award, Northern Arizona University's Educator of Influence Award, and Wayne State University's Athletic Department's Student Awarded Favorite Professor. With strong project management abilities, qualitative analysis skills, and a commitment to diversity and inclusion, I contribute to initiatives that expand educational access and opportunity for all students. I welcome connections to discuss potential research collaborations or professional opportunities. I also love to brag about my students, their research, and their achievements.
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Research AssociateNorthern Arizona UniversityFlagstaff, Az, Us -
Research AssociateNorthern Arizona University Oct 2023 - PresentFlagstaff, Arizona, United StatesResearch & Evaluation Support the oversight of core research activities, conduct complex data analysis, design research/evaluation plans, produce reports. Lead assigned projects, develop day to day coordination systems, lead grant proposals/evaluation plans. Expand research/evaluation capacity, provide data-rich feedback to community partners. Monitor procedures, program performance, and make strategic adjustments. Organize meetings with funders. Assist with knowledge translation activities.Program DevelopmentIdentify funding opportunities, contribute to grant writing (proposals, supplemental docs, scopes of work). Develop/track IRB documents. Co-author research articles and dissemination materials. Contribute to team's collective learning.Administrative SupportProvide organizational & logistical support to Research Director. Oversee contracts, budgets, subcontracts, deliverables for projects.LeadershipParticipate in strategic leadership meetings and provide insights. Forge local, state, & national collaborations with external partners. Facilitate workshops/trainings for local, state, and national programs. Mentor team members & students. Supervise student-led research projects -
Adjunct ProfessorNorthern Arizona University Jan 2022 - PresentFlagstaff, Arizona, United States -
Research AssistantNorthern Arizona University Mar 2022 - Nov 2023Flagstaff, Arizona, United States -
Graduate Research FellowWayne State University Aug 2019 - Jul 2022Greater Detroit AreaThomas Rumble Fellow -
Graduate Teaching AssistantWayne State University Aug 2015 - Jul 2022Detroit, MiInstructor of record for COM3300 -- Business and Professional CommunicationEmphasis in resume writing, professional presentation, business report writing, applied communication theory, intercultural communication, and sales techniqueInstructor of record for COM1010 -- Oral PresentationEmphasis in presentation organization, non-verbal delivery, critical listening, and research techniquesService Panelist for Office of Teaching and Learning SeriesTrauma Informed Teaching Panel. (March 2019). Developed 90 minutes workshop for faculty and staff to develop skills in trauma response and course development for triggering content. Trauma Informed Teaching Workshop (April 2019). Recruited and participated in a 6-person panel on the impacts of trauma to students and instructors. Offered practical alternatives to classroom policies and procedures to an audience of 25 faculty and staff. Pedagogy Club Contributor (2016-current). Lead discussions with other graduate students regarding class activities, goals, objectives, and gradingPanelist (2018) LGBTQ students in the classroom. Offered insight into how WSU teachers could improve course material to create an inviting class environment for LGBTQ students. -
Instructional DesignerWayne State University Jul 2020 - Mar 2022Detroit, Michigan, United StatesDesigned and executed programming for Graduate Teaching Assistants including journal club, writing group, and GTA webinarsTaught university instructors e-learning tools, specializing in collaborative reading and social annotation programs. Collaborated with colleagues, faculty, and other university programs to produce webinars and programs for both general and target audiences. Managed two social media accounts and grew following every month. Gathered and analyzed direct student feedback to assess instructors’ course design and class presence. Consulted one on one with instructors to improve course content, organization, and assignments based on direct student feedback Assimilated critical pedagogy theories to improve the accessibility of course content for Wayne State StudentsDesigned professional Word and PowerPoint templates to create uniformity and save time.Aided in marketing campaign strategies to increase attendance to panels, webinars, and programs.Provided professional and effective feedback to colleague deliverables including written documents and public presentationsTrained to create and review accessibility of documents and PowerPoints to comply with ADA/WCAG standards -
Adjunct InstructorAdrian College Aug 2017 - Jul 2022Adrian, MichiganC.O.R.E. 101 CourseDesigned innovative course materials to engage Freshman students in research and communicationGuided novice writers through uncertainty to competency by progressively building confidenceAdapted teaching techniques to meet the needs of 36 students across two courses -
Graduate InternWayne State University Jun 2018 - Sep 2018Summer 2018 NextGEN Applied Humanities Ph.D. Intern. -
President And TreasurerGraduate Employees' Organizing Committee Aft Local #6123 Apr 2017 - May 2018Detroit, MichiganImplemented new union procedures to facilitate open dialogue between leadershipManaged $200,000 by reconciling accounts, and completing two annual auditsDelegated union tasks to leaders and oversaw the onboarding of new employeesScheduled and lead monthly steering meetings and weekly staff meetingsIdentified areas of improvement for union organizing, set goals organizing goalsAided bargaining committee in data collection, analysis, and negotiation strategyLed two hiring committees to screen 200+ applicants for an organizing positionOrganized yearly leadership retreat and new member orientation in August 2017Created and edits negotiations proposals to improve timely pay and contract wages for members
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Graduate Research AssistantWayne State University Aug 2016 - Aug 2017Greater Detroit AreaExamined online to offline harassment of everyday internet users resulting in two academic publicationsKeywords: Doxxing, Privacy, Gender, Sexuality -
Grievance ChairGraduate Employees Organizing Committee Aft Local #6123 Aug 2015 - Aug 2017Detroit, MichiganAided union members in understanding the collective bargaining agreement and labor rightsInitiated and completed 8-10 grievances, special committees, and informal hearingsNegotiated ambiguous contract language and improved university policiesImproved professional relations between administration and labor union
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Adjunct InstructorIvy Tech Community College Aug 2014 - Dec 2014Anderson, IndianaComm101: Introduction to Public Speaking in Fall 2014Developed syllabi to create clear expectations for community college students. Created engaging speech concepts which directly applied to both business and interpersonal environments. Assigned all grades. -
Customer Service And Sales RepresentativeWells Fargo May 2012 - Jul 2013Generated individual sales and service goals to exceed Wells Fargo service and sales objectives Participated in regulatory and government mandated banking compliance trainings Engaged clients in sensitive and confidential conversations about a variety of financial goals Acquired a portfolio of loyal clients through scheduled follow ups and personalized service Exercised quick and detailed judgment in the detection of fraudulent IDs and checks -
TellerWells Fargo Sep 2011 - May 2012Controlled $20,000+ each day throughout a variety of rapid fiscal transactions Recognized formally for exceptional attention to customer experience during teller transactions Applied extensive government regulatory fraud prevention training into daily interactions Provided customers with effective solutions to minor banking conflicts Assisted in overall store-wide sales growth by referring customers to trained bank representatives -
Student Sales ManagerSouthwestern Advantage Feb 2006 - Aug 2011Relocated each summer to areas throughout the nationAttended over 400 hours of nationally acclaimed advance sales trainingProspected and approached over 15,000 people of ranging cultural backgrounds.Arranged the shipping, storage, and delivery of more than $25,000 of merchandise annuallyInterviewed potential prospects for positions as contractors with The Southwestern CompanyParticipated in student-led meetings and corporate recruitment training seminarsCoached other sales representatives in one-on-one personal conferences to stimulate sales growthAssisted in the management of a sale team in undergraduate degree Top In-school Team. -
Graduate Teaching AssistantMinnesota State University, Mankato Aug 2009 - May 2011Developed recitation syllabus and class schedule and evaluated speeches and written assignmentsActed as Chair of Activities Committee to develop activities for communication studentsElected as Secretary for the Graduate Teachers Committee of MSU-MankatoPanelist for regional conferences and the Graduate Research Conference at MSU-MankatoDeveloped and recorded online lectures and quizzes for introduction to communication studentsEnhanced abilities in methods of online pedagogy through mastery of computer softwareJudged competitive speaking events for MSU-Mankato tournaments -
Secretary/ReceptionistBall State University Sep 2006 - May 2009Accurately accessed and updated the Library Information Technology Service database Arranged all electronic equipment in the campus libraryDisplayed excellent phone etiquette by daily application of courtesy and trainingFiled and updated paperwork for the University Libraries Informational Technology DepartmentProvided useful insight on technological improvements for the University Libraries
Jade Metzger, Ph.D. Education Details
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Communication And Media Studies -
Speech Communication And Rhetoric -
Communication Studies
Frequently Asked Questions about Jade Metzger, Ph.D.
What company does Jade Metzger, Ph.D. work for?
Jade Metzger, Ph.D. works for Northern Arizona University
What is Jade Metzger, Ph.D.'s role at the current company?
Jade Metzger, Ph.D.'s current role is Research Associate.
What schools did Jade Metzger, Ph.D. attend?
Jade Metzger, Ph.D. attended Wayne State University, South Dakota State University, Minnesota State University, Mankato, Ball State University.
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