Jade Miranda Email and Phone Number

Aided team members on phone call procedures, service center policies and procedures, and other services we provide studentsUse department specific software to document, troubleshoot, and resolve computing issues such as repairing, using, and configuring student owned computing.Assist users to configure and use SUMail, Blackboard, Zoom, Kaltura, SU’s VPN, and AirOrangeXProvide in person, email, ticket, and phone support to clients, Document and solve client technology and campus account issues

Communicate with other organizations via email concerning joint events as well as with local community organizations in the Syracuse areaTable events speaking with 40+ prospective and current students about our organizations goals and ways which we are involved on campus.Help organize weekly meetings and promote said meetings through social media

Conducted research on the company and forms of best practices to connect and inform parents of the program.Worked on social media marketing for the company to attract more volunteers as well promote what the program offers.