Jade Scarffe Email & Phone Number

Bristol, England, United Kingdom

Eynsham, England, United Kingdom

Oxford, England, United Kingdom

• COMPLIANCE; ensuring relevant processes, meetings, and audits are up to date, maintained, and documented appropriately. Maintaining internal audits throughout the year, coordinating a successful external audit for a 1-year extension of the ISO 9001 accreditation. Training all staff in compliance matters and upkeeping training records on HR management system. Managing NCRs and signing off within timeframe.• HEALTH & SAFETY; fire alarms & drills, equipment checks, and first aid. Training all staff to follow set H&S procedures. Making certain all business insurance(s) are kept up to date. Upkeep of company notice boards, official posters, and documents to be displayed including employee engagement.• FACILITIES & OFFICE; maintaining the smooth running of the office environment, liaising, and managing all suppliers, handling on/offboarding. Stock management; stationary, groceries, hardware. AV / IT / Technical (liaising with IT support and supplying kit to staff) General point of contact for all staff for all troubleshooting. Meetings & Event coordination, booking travel, hotels, and restaurants when needed. Organize and plan socials (working within budget), booked, and arranging with staff to attend.

Witney, England, United Kingdom

• Operating POS quickly and efficiently, engaging with customers with a warm and approachable attitude. Guaranteeing shelves are cleaned and stacked appropriately, checking sell-by dates, rotating stock continuously.

Witney

• Maintaining, developing, control via PLM software. Implementing documents, monitoring change control process. Changes vary from new product development, product improvement, upgrades, and design corrections. These will range from re-formatting, re-write, review; requires attention to detail, a fast knowledge of Microsoft Office, high quality editing skills, and strong execution.• Working in a fast-paced, multidisciplinary environment that will demand exceptional support, organisational expertise and additionally, having the ability to aid my team and working independently to support the business.

Witney

• Diagnosing faults on defective products, determining root causes of failures using schematic diagrams and equipment such as soldering irons, drill presses, microscopes, oscilloscopes, while wearing the appropriate PPE and following H&S guidelines.• Recording data/outcomes onto salesforce database, handling of sensitive information ensuring accuracy and quality of GDP. Working to meet team, personal, and divisional goals for timelines of complaint investigations and identify opportunities for improvement. Ensuring appropriate prioritisation and making certain that trending issues are decreasing as we track

Oxford, United Kingdom

• Building clientele by traffic stopping, event holding and logging customer details.• Hitting team and person goals, helping the company develop effective marketing communication strategies.Being a premium brand, it is essential to have an eye for detail, a wide understanding of all products and services offered. Proactively engaging with shoppers, delivering high quality customer service. Promoting a positive, helpful and friendly environment.

• Answering queries, from stock availability, product pricing and any offers.• Promoting the credit and beauty club card to keep loyalty to the business. Keeping in contact with customers about special offers, promotions and events.Assisting customers with purchases by identifying their needs, receiving payment, recording sales, delivering the best experience for the customer.

Witney

• Booking in new and existing members, answering the telephone, dealing with cash and card transactions / direct debit systems.• Going out into the community on outreach projects to drive memberships sales.Being the first point of the company, having excellent verbal communication skills, always welcoming new and existing customers with a positive attuite.

Witney

• Being knowledgeable of the menu – knowing ingredients, allergen options, etc.• Working well with others in order to deal effectively with the demands placed on the team.Getting the food out hot, making sure the paying customer has a satisfactory dining experience. Using my initiative during quite periods; cleaning tables, refilling fridges, prepping for the next diners.