The Volition Index objectively measures and benchmarks the non-financial indicators that are most predictive of future company performance. Based on decades of work in company leadership and organizational development, the Volition Index answers essential questions like “What does good look like in a high-performing organization?”, “How are we doing by comparison?” and "What do we do about it?"

- Running organizational health diagnostics, combining quantitative + qualitative data from surveys, focus groups, and 1:1 interviews with key members.- Developing recommendations and surfacing insights to advise on org design, leadership development, culture change, change management, and strategy- Designing and facilitating workshops for executive leadership teams.- Building and operationalizing data infrastructure and processes

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Culture Change, Org Design, Leadership Dev, Workshop Facilitation, and Workplace Assessment data analysis for a major performing arts organization in San Francisco

Martin Group forged with Volition Partners, and I joined along for the ride.

Project & Product Management:• Guided the build out and curation of IDEO's Method Library- A collection of activity guides, processes, and rituals to help teams and organizations refine their purpose, embrace experimentation, empower their teams, and more.• Worked cross-functionally to bring together content experts, design, engineering, and marketing, to produce and launch methods used by hundreds of users.Change Management:• Coordinated high-performing, cross-functional teams to integrate organizational readiness activities through a team merge.• Identified potential people-side risks, anticipated points of resistance, and developed specific plans to mitigate or address the concerns.• Implemented change initiatives related to new business directionsTeam Stewardship:• Strengthened cross-team communications• Enabled individuals to do their best work• Built trust and accountability

• Learning & Development: Designed, produced, and facilitated a multi-day leadership-level masterclass to deliver technical skills training on a proprietary client tool, engage stakeholders, and initiate a community• Talent: Helped develop a new talent attraction and recruitment model and produced associated events• Team Stewardship: Applied a lens of Organization Development to keep the team in flow state by oiling communications, navigating logistics, anticipating resistance, and clearing roadblocks.

Provided evidence-based strategic recommendations for a large multinational organization to activate a more empowered workforce and transition from a traditional hierarchy to Agile organization.• Delivered strategic roadmap for large scale organizational change• Detailed recommendations in areas of stakeholder engagement and alignment, training and development, and implementation• Identified short-term, high-impact action items• Identified gap areas at the leader-member, team, and organizational levels and made recommendations from a systems view• Provided measurement and impact assessment tools and resources• Led and facilitated meetings with the client to ensure an understanding of the current company culture, and jointly develop a change adoption plan• Provided case study analysis summaries for learning and inspiration• Designed survey and conducted stakeholder interviews• Synthesized and analyzed interviews and other organizational data

ODyssey Tours is designed for University of San Francisco MSOD students to better understand the Organization Development (OD) landscape in the Bay Area, learn from experienced practitioners, and build network connections.

I managed all aspects of the student experience in this dynamic brand-new role: Student engagement, Counseling and student support, Curriculum development support, coaching, student-mentor matchmaking, feedback collection and integration, building processes and SOPs, inspiring and maintaining student culture, producing events, running orientation, expectation-setting, and housing.I throttled NPS from 15 to 70 through student engagement, including:o Employing empirical data, intuition, and interpersonal communication to successfully evaluate program effectiveness and iterate on feedbacko Liaising between multiple stakeholders to effectively convene and coordinate shared goalso Owning onboarding – design to delivery – by employing Instructional Design fundamentalso Shaping soft skills curriculum to better align learner success and company goalso Facilitating cross-team communicationso Setting expectations and holding accountability across Founders, Instructors, Managers, Studentso Guiding group discussions that led to increased levels of trust and transparencyo Mentoring, coaching, and counseling staff and students on a “growth mindset” modelo Produced polished events (Orientation, Demo Day, Guest Speakers, Field Trips, Holiday Events)o Activating my superpowers: Empathy and a Sense of Humor

Proactively ensured student success and student engagement. Received a personal NPS rating of 92 by setting expectations, holding students accountable to achieve their goals, providing perspective and equipping them with the resources they need to be successful not only during their time onsite, but afterwards too.o On-boarded and guided 40 new students every 13 weeks with airtight operations and humoro Led live retrospectives & critical feedback sessions weekly with transparency and integrityo Mentored small group discussions and 1:1 coaching sessions with empathy and accountabilityo Harnessed data and intuition to shape program developmento Coached and supported a growth mindset culture

As Class Coordinator I was the primary point of contact for current and incoming students, providing world-class customer service proven in exit survey satisfaction scores. Responsible for keeping students, staff and instructors in sync, and classroom activities running effectively. I leveraged my finely-tuned interpersonal skills to maintain visibility into student technical progress and emotional valence, to help to ensure their success through the intensive 12 week program.

Guided training and capacity-building initiatives in East Africa (EASST & BRAC-CEGA Learning Collaborative) and Bangladesh (BRAC-CEGA Learning Collaborative).● Connected researchers from universities and development agencies to provide opportunities for collaborative research and learning through three core activities: Visiting fellowships, Matchmaking, and Research Funding. ● Oversaw $2 Million of program budgets● Tracked metrics and progress of grant recipients and budgeted projects● Reported to donors● Managed grant competitions for research initiatives in East Africa and Bangladesh● Produced and executed events

Supported the incubation of new initiatives, execution of center-wide events and operations, and development of communication strategies and multimedia outreach.Highlights include:• Orchestrated numerous Center-wide events, from 20 to 200 participants• Supported the development of a communications and outreach strategy• Lead the production of the Center’s monthly public newsletter, faculty newsletter, and other digital publications and promotional materials• Produced social media content (Facebook and Twitter) and developing branding, outreach, and analysis strategy• Maintained the Center's website• Oversaw the Working Paper Series

Managed the pre-departure aspects of over sixty academic study abroad programs annually to our six overseas centers. Core competencies include:• Navigated the pre-departure logistics of over 60 study abroad programs annually, including coordinating international arrivals, transfers, housing, and immigration procedures for students and faculty• Managed information flow throughout multiple levels of organizations• Supported partner institutions, participants, and our overseas centers• Collaborated in program development• Preserved and promoted each institution's independent messaging• Mentored and directed the Programs Assistant, trained new hires

• Outperformed colleagues in assigned district with highest rate of completed questionnaires• Leveraged highly developed interpersonal skills to convert reluctant households to completed cases• Completed interviews in both Spanish and English

• Extended influence of the award-winning school through creative student volunteering• Developed partnerships with three organizations to accommodate increased student enrollment

• Based in a rural village on the outer island of Epi in the South Pacific Republic of Vanuatu• Produced numerous workshops for community members on requested topics in environmental sustainability, technology, leadership, education, and health, from initial needs-based assessments through final evaluations• Creatively utilized limited local resources and minimal funding to provide training workshops

• Conceived and piloted a credit-earning curriculum for a semester length student-instructed swing dance course, currently in its ninth consecutive semester• Garnered faculty endorsement to attain university approval• Secured multiple instructional venues on campus property according to university regulations• Scheduled lecturers, dance instructors, volunteers, and students for concurrent lessons

• Collaborated with program director on effective marketing, data management, and logistics of a 200-participant workshop on domestic violence• Managed participant attendance through reservation-booking software• Coordinated event facilitators, youth groups, artists, caterers, child care, and security