Ongoing part-time hybrid remote administration and office manager role for busy family run mental health clinic. Vast variety of tasks range from reception duties, client management, database management, IT projects and troubleshooting, team support and assistance.

Manager, Business Management and Intelligence - correspondent banking utility. SWIFT tools administrator.

Second level customer solutions and restaurant support inbound/outbound email response, inbound/outbound calls, real-time support over live chat, handling escalated and difficult enquiries from consumers and restaurant partners, social media response. Supporting across multiple platforms, liaising with and assisting multiple onsite and offshore teams, team training, reference and training document creation, staff support on floor and via internal communication channels, team rostering for both onshore and offshore teams, QA calibration for multiple teams, refunds and payment handling, database management, customer and restaurant partner account management, basic website/app and technical support, payment dispute handling, with financial service providers, assisting police in data fraud investigations, general office support and ad-hoc administration duties as required.

Student services and administration for small tech college; inbound/outbound email response, inbound/outbound phone calls, interviewing prospective students, managing enrollment process for all students, collecting and processing documentation, database management, ensuring government regulations met, issuing student applications, creating student identifiers, refund and payment handling, payroll assistance, coordination with operations and marketing teams, training manual creation, running team meetings, note taking, data entry, reception duties, general office support, assisting operations and design teams, customer service, order processing, assistance with on-campus events and information sessions.